Reviews for McDonald's in Plano, TX
Usually have a good experience at this location but I went tonight and then employees messed up my order in more ways than one.... I ordered a quarter pounder with cheese and got one without cheese, even though I paid for the one with cheese, and I ordered afrozen coke and a Dr Pepper and got a frozen Dr Pepper. Don?t know how so much got messed up in a single simple order butobviously this night crew is not paying attention. Read more
Have not been in mcdonalds in years. Had the big Mac meal. Burger was tasteless and extremely messy. Fries were terrible. Will... not order that again. I do like the fish sandwich. Read more
How hard is it to make chicken nuggets correctly. Especially from the place it invented the chicken nugget. At least they... invented the fast food chicken nugget. No one expects it to be thin dried out and cold. This was a mobile order. It?s not thatdifficult to pick the right sauce. Both visits did not get the right sauce. The sandwich smelled funny and tasted off. I thinkit may have been the mayonnaise. Yes, I don?t like mustard as much as mayonnaise so sue me. I mean, the food is cheap but Idon?t know that I would?ve paid for it even at that price with the low quality. It was so far below expectations. I will tryanother location. This one is just not run very well. Read more
i?ve been coming to this mcdonald?s for a while. their morning staff is really good and they have great costumer service but the... night shift people especially the manager are very rude and have a nasty attitude. it?s 10:46 , i went to go get something toeat and found a dead fly in my fries. THIS IS FOR THE NIGHTSHIFT ! DO BETTER . Read more
If I could give zero stars I would because they definitely don't deserve any stars at all. First off, they don't speak or... acknowledge your presence. They get your order wrong and then argue and catch an attitude. They gave me a kids drink for aregular meal. I didn't order any kids meals and then told me that was the only cups they had after already getting 2 big cupsfor the other meals I had. Worst service ever. It's really not even worth complaining because nothing is going to change withthis company, let alone this location here. Read more
Regular at this McDonald's. It's recently renovated. Sometimes it's busy (it's next to school) but usually not too crowded.... There's plenty of seating as well. We have always found the staff & manager to be very friendly. It's clean and the food tastesgood. This is definitely among the best McDonald's in the area. Read more
Went on over for a quick dinner and was amazed at how fast they were here, but then realized why when I looked at my... burger....it was raw in the middle!!!! I don't want my food raw when it comes from a fast food place...a steak house absolutely, from McDonald's NO WAY!! None of us realized all the burgers were like this until we had eaten most of our food.....I hope myfamily doesn't get sick from this! Check your burgers everyone!! Read more
Waited for more than 5minutes at the kiosk during 1am to order in drive through but no staff responded in the right time. While... trying to order at the billing counter the staff at the billing counter responded back in a rude manner and I'm completelydisappointed with their behavior. Instead of helping in taking the order they asked me to comeback in line again which I didn'texpected from the staff. I hope these things can be considered and necessary action should be taken out to help in bettercustomer service. Read more