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Reviews for Five Guys in Plano, TX

Caitlin Nielson 1 year ago
1

I enjoy a good 5 guys burger. Drove 20 mins through traffic to this location. When I came in, there were 2 people ahead of me in... line. I waited 15 minutes in line and the staff didn?t take any of our orders. The staff was completely ignoring the line. Therewere 4 people working in the kitchen (obviously under staffed and I understand that) but none of the employees were making anyeffort to move quickly. Most were just standing around. There was a large crowd waiting for their food to come out. I ended upleaving after waiting 15 mins to order because I knew it would be at least another 30 mins before I ate. I?m going to Sky RocketBurger. Read more

Kris Gonzales 1 year ago
5

Every visit to this FG location is great! Service is alway fast and friendly. The store is always clean, even during the lunch... rush. The food is always hot and fresh. I?ve been here multiple time and never have had an issue. Read more

J Golden 2 years ago
4

This was my first time at this location and based on my experience and the friendly service, I'll definitely return. I was... greeted upon entering, order was taken promptly and the food came shortly after. I ordered the Bacon Little, Cajun fries andmedium drink.... The only knock I have on Five Guys, as most people do.....the prices. You're gonna pay about $20 by yourself,so it's pricey....but damnit the food is good. Read more

Sami Kekki 2 years ago
2

A cheese burger and large fries for $24. The burger was excellent as always, the service was good, but the fries were - to my... surprise - a bit too dry. But they were plenty as always. 1.5 stars for the fact that it was simply too expensive, 1 for thelack of taste of the fries (I have high expectations for FiveGuys fries!) and 0.5 for some lack of cleanliness. I was the onlycustomer. One order was picked up during my visit of 40 mins. Read more

Kaza House 2 years ago
2

I tried it once and never again. I won a lunch for employee appreciation. Five Guys. Ok never had it before. So I ordered a vege... Italian sandwich with sauteed mushrooms. sounds good I say. When I get it it is laterally a burger bun some onions and cannedgreen giant mushrooms all squished up in tin foil. The fries even worse. I know I ordered a vegetarian dish at a burger place soyou say. That's what you get. But my friend had ordered the cheese burger and I tried it. She and I were disappointed. But atleast it was a burger. Just saying if you are going to offer an item on your menu it should be made with quality. Read more

Ann C 2 years ago
1

Should say in bold on menu paying $12.39 for bacon burger ONLY! FRIES NOT INCLUDED. $7.19 for hotdog ONLY! FRIES NOT INCLUDED.... $7. 00 more for large fries. NOW I REMEMBER WHY I DON'T GO THERE! No combinations available. Another $2.99 for a drink.Milkshake machine not working. Ordered for pickup. Bacon burger soggy. Will not be returning Read more

Gokul A (Goku) 2 years ago
5

best burger I have had in a while ! Rich decadent experience. We ordered hamburger and cheeseburgers and they were so delicious... that we didn?t stop after the first bite to even talk lol. Accompanied by Cajun fries it was the perfect way to end a gloomyMonday ! Will be back again soon Read more

Matt Ryan 2 years ago
2

We showed up about 11:15am today, on 4/30/2022. We saw that Five Guys is open 7 days a week from 11am-10pm. We tried to go in,... but the doors were locked. As we waited for them to open the door- a gentleman opened the door and said they won?t be ready toopen for another 45 minutes. Which brings the scheduled open time behind 1 hour. Many people, are waiting to get in fiveguys. We?re all pretty mad! Read more