Reviews for Einstein Bros. Bagels in Plano, TX
I placed my order online and got it delivered through door dash. The Food got here fast and warm but I was not only missing 1... but 2 items. I tried to contact this store on 12 separate occasions throughout the morning and was greeted with an automatedmessage that prompted me to call back again and again. Pretty upset since I even received a note from the manager to call backif I was not highly satisfied. Read more
[8/31/2022][$8 bogo] Garden Avocado & Texas Brisket Egg breakfast sandwich. They are essentially breakfast burgers. They are... decent; mine was bit bland. However, the restaurant is not clean. Most of the tables were dirty, window seal area, and floorhad full of food particles when we visited this location on Tuesday 8 AM. Had I known this, I wouldn?t have come here. Read more
The staff was friendly and helpful. The bagels were stocked. I have been to some and during the breakfast rush they are out of... bagels. And when asked if more will be made they say no. They were not that way at this location. Read more
Chris saw us outside early before open hours, but kindly allowed us to order and get our foods and drinks. Very courteous... and professional. Foods are all great as always... we're from Houston and always stop by here monthly when we come toDallas. Thanks guys Read more
I've been in without incident but today I watched as several customers got their orders before me and all I had was a bagel. I... would have understood if they were call in orders or just drinks but each person that placed their order after I did had more totheir order. And somehow...the food was cold. I ate it in the parking lot. I won't be returning to any Einstein locations. Read more
I went here for breakfast because my wife was delivering a baby right down the street. The staff had two ladies at the front... taking orders. You could feel the tension between them. They did NOT like each other. It made it kind of awkward. The foodwas... Bleh. I ordered a bacon and egg brunch special. The bacon was thin and not seasoned well. The "hash brown" was a clump ofcompressed potatoes. Not good. I ordered a Cold Brew Vanilla Sweet Cream coffee. The lady up front gave it to me and said, "youfill up your own cream over there and pointed to an area inside." It was bad. All in all. My food was edible. I hadn't eatenreal food in a day since I was at the hospital. I don't now if I would give Einstein Bros Bagels a second chance. I hope yourexperience is better than mine. Read more
I use to really enjoy this bagel place, but I think the time has come for me to take my money eslewhere. Don't get me wrong,... I'll always purchase Einstein Bros. Bagels, THEIR GREAT... just not at this specific store. Today was the third negativeexperience I've had at the same place so I decided to write a review. The service could have been a lot better. I did not getto choose the specific Bagels I wanted ( they didn't even ask me). And the place did not even have a good variety (the rackswere mostly empty). But, even with all of that, what really convinced to give a two star rating was the way my bagels were cut,or a better word would be destroyed. The second star is there because the place is still a cozy place to sit down and eat, Iknow for a fact that manybpeople enjoy it. But please find a way to cut bagels more efficiently. In the future, I'll visitagain and consider to give this store a better rating. Just remember to give DELIGHTFUL CUSTOMER SERVICE. Keep the clienthappy, smile, and treat them like if they were royalty even if you don't truly feel it. If the customers are happy, they'llkeep coming and bring more people and your business grows. Read more
This place has done a complete 180 in the last year and for the better! The manager has a great team that she manages well. My... orders have all been correct and, most importantly, fresh. Where bagels would be sparse at peak times before, I have gone in at10AM on a Saturday and have had plenty of bagels to choose from. If you stopped going here in the past, try it again. It'scompletely different! Update: still as I stated above! They are wonderful! Read more