Reviews for Dunkin' in Plano, TX
Friendly staff! I often visit this location to grab a coffee and donut. I always had a pleasant experience.
I always have the best experience here. The staff is super friendly, knowledgeable, and helpful. The donuts and food look... perfect and pristine each and every time. That is how on point everything is in this particular store on a regular basis. Excellence, consistency, smiles, and warmth! 5/5 would recommend all day, every day! Read more
The ONE time is stop on my way to work to grab a quick bite for breakfast ? the cashier is new and did not know how to put my... order in the register. I waited about 8 minutes, nobody came to help and she could not figure it out so I just left withnothing. Read more
Went early in the Morning @ 7 to get ?fresh donuts ? I got a super hard old donut . The person before me ordered the same thing... and the employee got our donuts from different shelf?s. I?m sure she was just upset that her rude manager told her to help theto go line when she had a line of customers herself but she shouldn?t have taken that out on me and giving me a horribledonut. Read more
lmaooo i went to grab a coffee before going in to work? i come into work literally my coffee is like half way empty? broo lmaoo... i?m too broke to be buying half empty coffees Read more
This place is a hit and miss. I come to this place at least 3-4 times a week. I am reducing rating from 4 to 1 for the... following: Every time I place an order for caramel cappuccino, they never add Carmel to my order (I get Carmel, maybe once in 5times). I always order larger cappuccino but the quantity I get is medium. After repeating my order multiple times, they stillmess up.(we are humans and I agree that we make mistakes. once or twice is acceptable but not almost every time). Staff:Polite, and respectful. The reason for my post: Every time I don?t want to drive back to the store to replace the coffee. Read more
There isn't any less than 1 star. These are the donuts that this place thinks I can bring into my office and give to people. The... guy at the drive thru said yeah the bakers did a horrible job. Have a great day. I am def coming later and giving these back tothe manager. They can keep my money too because I wasn't even given a receipt. Read more
I order the same plain Oatmilk Latte every time with nothing special and no substitutions. When they make it correct it?s a... wonderful drink that I can?t get enough of. Unfortunately about 1/3 of the visits i?m served something significantly worse thatI can barely drink. Read more