Reviews for Chipotle Mexican Grill in Plano, TX
I had the worst experience here. I asked them for chicken and the lady working there gave me an extremely less than half a scoop... of chicken and the same with guacamole. I paid 2.50 for guacamole but she gave me like a tablespoon. On top of that she wasextremely rude. Additionally, when I got my burrito it wasn?t covered with foil and it was ripped open. The customer service wasnot what I was expecting at all. It ruined the Chipotle experience for me. A full waste of my money and the meal. Read more
Worst service ever in chipotle and manager is so disrespectful. You ppl or not paying for our lunch we are paying and even the... price grown up still we are surviving. I told them to add extra veggies but they think like they are paying or giving there ownveggies.. totally disappointed Read more
Server lady was very rude and stingy. Normally at this location when u order double chicken they put around 2 scoops. I ordered... double chicken and she put me 3/4 of a scoop. I told her please put more chicken so I get what im paying for. She responded witha very rude answer and my brother ordered chicken as well and she barely put 1/2 a scoop. When I asked her to put more she toldme she will have to charge me for triple. I will not be visiting this location in the future due to the rude and stingy servinglady. Read more
Chicken was so spicy I couldn't even eat the burrito. We even went back and ordered a second burrito because we thought we may... have ordered the red hot sauce instead of fresh tomato salsa. Second one we got nothing on it but chicken white rice blackbeans cheese and sour cream. I had to call twice to try to figure put how to contact the store. It just kept directing me towebsite. I have eaten at Chipotle for over 5 years and this food experience was so bad that I will never go back. When Ifinally did get ahold of someone at the store, they just said they would look into it. I have been in customer service for over20 years and this was just bad service. Read more
Food was great, portions were better than other locations. I see they are short handed but that?s everywhere? if nobody likes... the cause and effect of that. You can always apply !!! Read more
Line out the door with no one working the counter. Only the app orders being cared for. They stopped making the burrito of the... guy in front of me and just left it on the counter for almost 10 minutes while everyone was seemingly in the back. Food wasokay. Guac was waaay underripe and hard. Many chips were stale. chicken was fine as was the barbacoa. Underwhelming but anoticeable step up from the location nearest to me. Read more
Time and time again, I keep giving this Chipotle a chance. Its 5:55pm Tuesday, no rice, no chicken, everything that they do... have....is so toasted because its too hot. Whatever keeps the food hot is on full blast. An absolute disapointment 3 times now.Im heading to Rosas Cafe. Read more
I took 1 bite into my burrito and a leaf from a tree was in the middle of my burrito. Never going back to that disgusting... location again and I strongly suggest whoever reads this doesn?t either Read more