Reviews for Chipotle Mexican Grill in Plano, TX
The food was good & tasty as always, the reason for giving just 1 star is because of the staff who were making my order. They... didn?t have patience to hear me out, they were in so rush that they didn?t want me to say my next ingredient. We all know thatwe are charged extra for Queso, still the guy making my bowl wasn?t adding it properly. I was ready to pay extra only if hewould have added it sufficiently. The only good part was the cashier, he was very polite but the rest of the team was rude. Read more
I went in tonight and received amazing customer service from Joseph and Jacob. Both young men were attentive, outgoing and... professional. My favorite Chipotle in Plano ?? Read more
I?m not selfish, so I?ll just tell the truth.. It might make the line longer.. it?s worth the wait. Employees extremely helpful... and competent. I?d rather wait in a line out the door for this location, then to have to go to another store north of thisone..thanks for being consistent and on point each and every time. You are the best! Along with north 121 Read more
I walked in and the line workers wouldn?t acknowledge me. Finally a male employee asked a younger blonde female employee if she... wanted to help me or do some other task and she said ?neither? before walking into the back. No one appeared interested intaking my order. It was honestly such a bizarre experience that I left. I?ll gladly take my business elsewhere. Read more
This locatiom needs to work on their AC system! As soon as we got here, I wanted to leave due to the strong food smell, but my... hubby wanted to eat so we stayed (I don't eat here)! Food was ok, but the air conditioning and smell needs a secondconsideration for sure! Read more
This location was great! It was SLAMMED for lunch - but service was incredibly fast and friendly! There was a line out the door... and it moved quickly. I counted 15 employees working - it looked like managers even jumped in to help (love that)! Every singleperson was smiling, friendly and helpful. Thank you Chipotle Legacy! This is great service! Read more
OooRah! Open for inside dining with plenty of separation between tables. Food served hot and fast so still great place to get... that lunch with no time to spare. Most customers seemed to be take-out on Sun lunch hour. Hand sanitizer at front door anddistance labels on floor. See photos. Read more
Horrible customer service, no teamwork. Visited today at 2:15. The young lady- cashier wasn?t personable asked 2 different... employees for a cup holder. The young guy working online orders ignored me. Will not return to this location Read more