Reviews for Captain D's in Plano, TX
Food is decent, but you have to request condiments. I ordered baked potato loaded with my meal and it only had cheese!! No... ketchup. No Tatar sauce. No vinegar. No sour cream. No condiments at all! If I am paying restaurant prices for poor qualityMonsanto food, the least you could do is make it right. Read more
This place is expensive. The fish is good, but this time it was slightly over cooked. The hush puppies were old and tough,... probably from the day before. The veggies were good. In comparison to the Captain D?s at Dolphin & I-30 the size of the fish isbigger than it is in Plano and always fresh cooked. Read more
Have always loved this place but it has gone down! The manager and staff have zero personality! While my fish was Ok, my... daughter's chicken tenders were so hot she couldn't eat them. The restaurant was not very clean. I don't think we will bereturning! Read more
THE CHEESECAKE IS THE BEST THING ON THIS MENU IVE TRIED- YOU NEED IT! I think of it every week on my cheat meal ???????????? the... jam you put on top is everything and you?ll need two. Edit came back to get food and was impressed. Everything was so damngood. The corn was juicy and flavorful. All the fried foods were flavorful and crispy not too greasy. The hush puppies were soyummy. Don?t underestimate the loaded potato also amazing! Per usual will be back lol Read more
I went in to request a refund after being informed by a customer service provider over the phone to come into the store. When I... arrived at the store and spoke to the manager on duty, I was informed that she was putting herself on the line to provide mewith a refund and she would instead have to offer me a meal instead. I explained to her that I would prefer a refund as I don?tlike the food selection of white fish. She began to argue with me. I told her that I would prefer to leave and that Captain D?shas loss a valuable customer. The service is dissatisfying and the customer service providers are very rude, impolite, andunwilling to accommodate customers. Read more
I haven't had Captain D's in a very long time. So I drove to Plano and let me tell you the food was great the cashier was... awesome. I purchased the seafood sampler with a order of grilled shrimp. The sampler comes with shrimps, chicken, fish, and twosides of your choice. The price is $9.99 plus tax. Everything was hot and fresh. Read more
At first I thought I didn't like this place as I wasn't much of a fan of the fried fish. But on my next trip got the blackened... white fish with lemon pepper shrimp and it was one of the best things I've ever gotten in a fast food place. May be the best. Iwas shocked how good it was. Read more
Food was ok remind me of hospital food bc of food trays. Portions were poor. Floors and windows were very filthy. Need some deep... cleaning. Went to the one in 15th-Plano. Read more