Reviews for Dunkin' in Pittsford, NY
Everything was good except the lady super wiser who was rude and disrespectful. I ordered a donut, an egg sandwich, and a... coffee. I tried to pay them in cash. I gave them the $50 dollar note, and that lady angrily said we have to see your ID for a$50 note. She was telling to her coworker you have to write the number down of the ID, and the note. I paid with a credit cardas this looks to me not acceptable. She eventually prepared my order, but her attitude was out of this world. I was giving her abusiness, but she was acting like she is doing me a favor for getting my MONEY and making the order ready. I would not stophere again. Read more
One of the best dunkin donuts ?? They always smiling.The coffee Hot and ready love it!!! They Have the coffee always ready... before i Even ask for coffee. The best customer service. Happy customer here!!! Five star ?? ???????? Read more
I walked into this Dunkin at 7:50. It closes at 9. The girl had closed down her station before 7:50. Before I even spoke to her... she told me "I don't have anything to sell, I close at 8." I let her know that I believed it was 9 but she said she "could notstay past the hour." I then asked if she could make a hot chocolate, which was the ONLY thing I came in for, and she again toldme "I don't have anything." The gas station attendant was kind to offer me the bottled coffee beverages, however, I have neverencountered such a rude experience. I go to this Dunkin all the time and have NEVER had someone close before 9, let alone before8. I understand it may have been slow, but that is no reason to completely close and turn away customers before closing. Ittakes 1 button to make a hot chocolate. One button. I cannot believe the laziness and rudeness I encountered with this girltonight. Wildly disappointed. Read more
They do a lot with a little! Small location inside a gas station / mart the staff handles the busy morning customers swiftly... with a smile. The manager has actually seen me coming and had my coffee prepared for me by the time I reached the counter!Really great crew, they start my day off well. Read more
Usually this location is great in the morning and the staff is very friendly so I enjoy coming in and getting some coffee or... donuts but in the evening time this younger lady is very rude. I can tell the difference in service. I work close by andeverytime I go in she is in the back room sitting down on her phone and she wants to toss my donut I just bought in the bagbecause shes aggravated all because I came to the counter. Then she about tosses the bag on the counter and wants to rush me outthe way because she doesn't want to be disturbed. She never offers me my receipt because I would tell corporate but next time Iwill get it. Maybe management would see my review and get someone else to work the evening shift because I'm still going to shopthere but I'm not going to let her treat me any kind of way because she doesn't want anyone in there so she can be lazy. Nexttime I will have to let her know about her attitude. Read more
The manager refused to take my cash, so I gave her my card, and refuse to take that too....after I already placed my $20 order,... so my son could eat breakfast on his way to school, then refused to serve me. Your attitude was disgusting and unprofessional. Iwill absolutely never return to that store again. Which I sad because I frequent there often. Not good for the reputation ofdunkin. Very disappointed. This is not the first time I have seen her be extremely disrespectful to a customer either. Read more
Always a pleasure to go to this Dunkin Donuts. The staff is always extremely happy to help and very QUICK on the service. I've... stopped here at all times of the day based on when I'm nearby. They do not have a drivethru which is a little bit of a downside-- I think this is probably one of the few in Rochester that doesn't -- but like I said, the service is fast and parking isn'tusually too bad. You can get gas and then run in for your coffee! Read more
The slowest service on the planet... for cold food? If it was fresh made and hot, I would understand.