Reviews for Chick-fil-A in Pittsburgh, PA
Came here for a quick lunch. I ordered in the app which made the drive through a breeze. My order was quick, hot and correct. I... even redeemed a reward for a milkshake in the app. Surprisingly the drive through wasn't long which was perfect. Read more
The sandwiches ???? were not the best chicken and rolls that we have become accustomed. The waffle fries were cold and soft. My... order wasn't correct but was charged for meals with side salads but we were given 3 orders of waffle fries instead. I have triedto get hold of a manager and the phone rings and rings without anyone answering. I hope this review acts as a catalyst forensuring the guests to the restaurant get the food they order and pay for. Read more
Ordered 12ct of chicken nuggets was a joke. 7-8 small ct in total in a 12ct box. The box covered with flour and messy sauce.... Chicken over fried, cold, and very salty than usual. Paid $19. This is one out of many times I didn?t get what I paid for.Disappointed. Read more
I?ve been picking orders up here since they open and they?ve been fast and efficient even during the pandemic. Today, I picked... up an order and they forgot the dressing with my wrap, which if you?re a fan of their creamy salsa dressing is really sad! Theyalso forgot straws with the order. It?s so completely out of character for the restaurant. I called them, and since I live a bitfurther away, I didn?t want to go back. The manager, Jacob, made it right and was quite friendly. I really felt valued as acustomer. Keep up the good work. Read more
Was ok at first opening and then took a nose dive in service and quality. I?m happy to report they must if hired all new people... to run it as it is back to great service and quality. I have yet to see the Owner/Operator Micah Skipper here working the floorbut he has good people like manager Will running things much better than before. He did add a free drink reward that expired inlike a day so I felt kind of cheated there because we are here multiple days a week and yet this expired before we could evenget there. Read more
Customer service is abysmal. I?ve actually had downright rude experiences with some of the ?hood? high schoolers they hire here.... All for employing teens but don?t employ the rude ones. Missed one of my sauces today. My drinks were filled to the brim andwould?ve spilled on me had I not noticed. Milkshake all down the side of the cup. No garbage in sight to throw the napkins awaythat I used to clean up the mess (Picture doesn?t show the worst of it). Asked about a worker said she would take them (annoyedit seemed). Not my fault your coworkers filled my drinks wayyyy more than they should have. Store was not busy so there reallywas no excuse. This is one of about 3 locations in Pittsburgh that are pretty trash. (Here and the waterfront definitely makethe list). Read more
Ordered a spicy southwest salad with no tomatoes , black beans , or corn. told them i really only wanted the cheese and chicken... lol. i got everything i didn?t want on it .. and no cheese .. terrible terrible terrible . and it wasn?t the girl who placed myorder bcs she looked directly at me and asked me questions. so prob the people who get the food together. Read more
They're just the best. I've never had a bad experience and I always feel like I'm actually appreciated. Also my order has NEVER... been wrong. Pretty insane to say about fast food these days! Read more