Reviews for Cold Stone Creamery in Pinole, CA
Not as good as it use to be,got served melted cookie dough ice cream for got to have it treat,to expensive to serve melted,I did... not want a milkshake!! Cakes are good Read more
I bought a cake and while I was cutting it I found 1 long hair and like 4 shorter- thicker hair. Super disgusting and... dissapointing. Not sure if I would ever get another one again. Update 7/13: I tried contacting corporate AND the store manager.I never heard anything back from either one. Not even an apology, bad business on their part. Read more
Employee made my daughters feel very uncomfortable she's was very unprofessional and she should go to customer service training.... The time was around 7:50pm to 7: 57pm . Coldstone isn't cheap so I shouldn't receive cheap service Read more
The ice cream was awesome, service was a little drab. Employees didn't seem in any way enthusiastic nor happy about their job.... I will say they knew the mixes perfectly though. Read more
I have been to this place numerous times. I got the mint ice cream, sweet cream ice cream, chocolate chips and marshmallows... mixed together which was very good. The employees were nice. The way they set up their outside line is not safe. They only allowtwo or three customers inside at a time so the others have to wait outside. First reason it is unsafe is that there are nomarkers to stand on outside so you can?t be guaranteed that the other person in six feet away from you. Second reason is thatsome people in line did not understand how far six feet is and honestly I do not know were they have been. The line issue tookout a star. I took a second star off because of the music they were playing. The music was very vulgar. Not suggesting that ayoung child come in here the day I was there. They would likely learn some new words. ???? But the ice cream was good and theservice was good. Read more
Absolutely worth it, place and people who work there are excellent, they have a really quiet and peaceful environment, the ice... cream is literally to die for, it's really good and affordable Read more
Love this place! The years passed and still nothing compares to the Cheesecake Fantasy.
Great icecream ???? I wish there were more locations!