Reviews for Lotus Garden Chinese Restaurant in Pinetop, AZ
We ordered mostly sushi & it was fantastic. The service was excellent & the folks that work there are very kind.
The food overall was not that great, except for the fried rice...the fried rice was really good. The service was way below... average. We tried, but to no avail, to explain to our server that deep fried breaded shrimp is not the same as shrimp tempura,which is battered. We should have went to a steak house! Read more
Very disappointing. My MIL took us to lunch last week for my husband's birthday. They love sushi and their regular place wasn't... open so we stopped at the Lotus Garden. It wasn't a good start when they sat us next to the massive and completely filthy fishtank. It's really disgusting. They ordered their sushi and I ordered a chicken and veggies meal from the lunch menu. The soupwas warmish, not hot, and very thick. Gelatinous. My main course had big pieces of chicken in a sauce I didn't care for andalmost no vegetables at all. The waitress delivered the first plate of sushi and my MIL commented to us that the roll was muchtoo large and they both said it was warm. My husband told me warm rice should never, ever touch sushi. The additional plates ofsushi were the same. They told me they were too large (too much rice) wrapped loosely and fell apart easily. All no no's forsushi. On top of that the waitress seemed to be having issues with the sushi being delivered to our table and the one behind us.She was constantly giving apologies to both tables and the final sushi plate she brought to our table was incorrect. Sheexplained that the chef had made the wrong thing and asked if it was okay to have it instead of what was ordered. My husbandsaid it was fine. The waitress was very nice, but as I said she was apologizing throughout our meal... and mentioned the sushichef is new. All in all it was a very big disappointment to all 3 of us and I don't imagine we'll go back. I didn't see the billbut I'm sure it was quite expensive since they had 5 plates of sushi. I see a lot of fantastic reviews for this restaurant... soat least for the sake of those returning customers PLEASE clean the fish tank, cover it, or remove it! Read more
I selected the full dinner option. You are able to select your main entree and for an additional fee they add soup, 3... appetizers, and ice cream for dessert. I chose the special egg foo young. The patty filled the plate and was covered withveggies, beef, chicken and shrimp and a delicious brown sauce. Yummy! Read more
Service is top notch! The sweet and sour sauce is a little too sweet for me. The Mongolian beef is the best I?ve ever had! Wish... it came with rice but for .90 we ordered some. Not a fan of the crab angels. Hardly any crab and just a smear of cheese and itseems they add sugar to it. I?m more of a savory person. Dinner for two with non-alcoholic drinks $42.00 Read more
We were the first people to enter the restaurant and had to wait about 45 minutes for the appetizers. Our waitress was very... hyper and when people started filling the place and getting their food , we still did not have our food. Finally after waitinganother 50 minutes we left. Appetizers were good and maybe next time we vacation up here we will get another waitress! Read more
Do not recommend! I got the seafood special which came out on a heating tray, I had to get a plate from the buffet to be able to... eat it but the smell of the heating fuel under the tray was not enjoyable. It was well cooked but lacked flavor and some stuckto the pan. My husband got the orange chicken that has horribly seasoned, he didnt even eat half the plate. Fried rice wouldhave been an extra $7.99 as the dinner plate comes with nothing. The Vegas Roll didnt taste like, well anything but the eelsauce. Spent over $50 to leave hungry. Read more
My husband enjoyed an early dinner here. I had the Family Delight and he had the Chicken with Snow Peas (for the second time).... Everything was delicious and portions were generous. We took some home. Savanna was our engaging, friendly, gracious,host/server. It was fun conversing with her. We'll ask specifically for Savanna next time! Read more