Reviews for McDonald's in Pigeon Forge, TN
We visited this location on 10/30/2022 @ lunch time. They were not busy. Nobody to take our order. When we finally got our food,... all the tables were dirty so we had to clean our own. Employees acted like it was a chore just to speak to us. No thank you foryour business or anything. This is the worst McDonald's I have ever been in. If the McDonald's @ home was like this, they wouldbe out of business. This store needs some serious training in customer service. Read more
Absolutely the WORST. Came through late Saturday night slowest workers in the world. Wated 40 minutes in the drive thru...... ordered 4 happy meals and NONE I REPEAT NONE OF THEM had the 6 piece nuggets in the boxes. I can understand slippin up andforgetting to put them in ONE box.... but ALL FOUR??? WORST MCDONALD'S we have ever been too. If we handt been half way back toour rental cabin id have went back . Read more
On the way back home dropped in for a quick breakfast. Ordered the breakfast burrito and opened them they were ice cold. Ugh. ... Was to late to turn around take back. But why, would they even serve cold food. Read more
2 days in a row now I've attempted to go inside to order/pick up my food only to find the dining room doors are locked. The time... posted on their lobby doors clearly states dining room closes at 11 pm. Both last night an tonight I attempted to go inside at 9pm. That is false advertisement plus a major inconvenience for a lot of people. Due to their laziness this causes for a majorback up in their drive thru lanes. It isn't a staffing issue bc you can clearly see from the window of the lobby they havebetween 10-15 employees currently working right now as well as most nights. They also refuse to answer the phone when I've triedto call an get my order fixed. They also blatantly ignored me at the drive thru speaker an window when I tried that route to getmy order fixed. Tonight I decided to simply chose curbside for my pick up option since they refuse to open the dining room uplike their suppose to do. Let's see how this goes lol. Read more
This place is the best! When we asked for fresh fries, we received them with no attitude whatsoever. The McD associate went... above and beyond by shoving her fingers into the fries we returned to ensure they were indeed lukewarm. We kindly got less friesthe second time, greatly helping us with our diet goals. I don't like eating bread so the stale bun on my Big Mac was super easyto throw out. Also since there was conveniently no one to take our order, we got a great learning experience with the new normalself order machine. 5 stars! Read more
Waited in line 30 minutes and when we finally got a chance to order, we're told we had 3 entrees to pick from and no fries and... they were not cooking any more because they "closed" 2 minutes before we pulled up. I had to wait almost another 5 to 10 minutesbefore I could pull out and leave the line and there were many vehicles behind me in line. I will NEVER recommend this pitifulexcuse for a McDonald's to anyone and they will never have my business in the future. I recommend everyone stay away and maybethey will close it and open something that actually is concerned about their customers. WORST EXPERIENCE EVER AT A MCDONALD'S! Read more
The Chinese girl that works there was very rude because we were a mixed couple she act like she didn't wanted to service us.... and the food we ate nasty nasty nasty Read more
This is a very nice and clean McDonald's. It is in a great location and the food has always been delicious. My only complaint is... the customer service and hours. They aren't very friendly and when you ask for something it always seems like it's aninconvenience. I wish McDonald's went back to being 24/7, nothing in this town stays open late except for Denny's and half thetime they even close. Read more