Reviews for Cinnabon in Pigeon Forge, TN
This is the first time I?ve ever been to a Cinnabon shop and everything our family members ordered was good. We went in mainly... for coffee which was really good and we decided to try a plain cinnamon roll and it tasted good without all the sugar on top ofit. They also sever a few other drinks made with fruits that looked like they were probably good. Read more
Went in to get 6 cinnamon rolls to take home. The staff said I could purchase the ones already boxed. I explained to them that I... wanted the fresh ones. The girl behind the counter looked at me and said but the ones boxes are cheaper so you have to getthose. I said nevermind and walked out with nothing. Read more
Great location and staff are professional and polite and love the cinnamon rolls especially when they are fresh out of the oven
Order was incorrect. Employees do not care about their job at all. They were very careless and whispered to you will you ordered... and when they called your name or clarified what you explained to them. Food is ok but they could definitely do better with astaff that cares. Read more
Ordered an original cinnamon roll with extra icing. Nice and gooey center and tasty cream cheese icing. Service was quick and... friendly. Read more
Good cinnamon roll employees not really interested in the their job appeared very disinterested.
I had a very unpleasant experienced at this location. It took 20 minutes to order, there were only 2 people in front of us in... line ordering. We waited for a solid 15 minutes before a dude called our name. We only got 2 of the things that we ordered andwaited around and he finnaly said did y'all order anything else and we said yes. So we waited another 10 minutes on thecinnabon's. Of course our luck we didn't check our bag until a few hours later at the hotel and 2 of our cinnabon's weremissing, what a disaster. These people did not have it together. Read more
I could NOT find their Hours of Operation anywhere online but we are staying at Margaritaville The Island just across the... village from this location so I thought I?d chance it for breakfast. I got there at 10:15am and it was closed, no Hours signposted on the door either. Another lady came walking over & tried to enter as well, we discussed how there were no Hours listedonline or on the door & you?d think they would be open for breakfast (we could smell them cooking & see employees inside). Shewent to the store beside & asked if they knew when Cinnabon opened & he thought 10:30 or 11am. She had walked a fair waysfurther down the road from her hotel to get there as well. I eventually knocked on the door and pointed to my wrist to ask whattime they opened (the 2 girls/ladies I could see inside wouldn?t come to the door & were originally trying to ignore us) but oneemployee mimed out 11 o?clock to us & seemed very apologetic (he was very helpful!). I realize that they were probably very busybaking & getting ready to open in 45 minutes but #1. Hours of Operation should have been posted ONLINE & ON THE DOOR to save usboth the trip (I walk with a cane), and #2. They should be open for BREAKFAST if at all possible, although maybe they areunderstaffed as many are after Covid shutdowns. Trying to be understanding here but as I said I walk with a cane (fused spinewith metal rod in it) & wasted some of my energy/steps for the day which is frustrating for me. I would give 0 stars to theladies who ignored us & management for not posting their Hours & 3 stars to the gentleman who tried to apologetically tell usthrough the window they didn?t open until 11am. So I averaged it out to 2 stars overall. ~Joanna Read more