Reviews for Auntie Anne's in Pigeon Forge, TN
My mom is allergic to dairy. No dairy in the pretzels as long as they make one fresh with no butter. They were happy to make her... one fresh. Read more
Garbage Auntie Ann, ask for fresh pretzels, they give me two pretzels that are hard and old, and they ask for a tip to put... Pretzels in a bag, and when you dont you get the stink eye... you are paid an hourly wage, I shouldnt be paying your wages, youdidnt do anything to earn a tip besides your job. I m not tipping you for hard un-eatable food that is already extremely overpriced. 12 Dollars for old food, not worth it Read more
Pretzel bites were burnt, very disappointing. After waiting in line for about 30 minutes and paying a premium price for 3 orders... of pretzel bites they were all burned on the bottom. Read more
Asked for an original pretzel, no salt and was told I could just have a regular one and pick all the salt off myself. Then... ordered a cinnamon sugar pretzel. The worker went through all of them then handed me one, threw the rest away and told hercoworker they were all hard. He replied "they're probably from yesterday" 1. Why did you give me one if they were so hard theyneeded to be thrown away. 2. This was at about 7 pm so anything from the previous day should have been thrown away long ago.Also ordered center of the roll from the cinnabon side for a family member which is known for being soft, it was extremely hardand inedible and had to be thrown away. I have never had this experience at an auntie annes nor Cinnabon and will not bereturning to this location. Read more
This location is so wishy-washy, I always dread when my kids ask for pretzels. They advertise things they don?t have, they offer... coupons but nowhere on the coupons does it say it has to be printed off in order to use it so if it isn?t printed, they won?tlet you use it. No refills because of Covid but no one wears masks or distances themselves from one another. The staff seemspretty proud to let customers know of these inconveniences. Read more
Quick service and the staff was pleasant. The hiccup is in the details. Even though the menu board advertised cookies, I was... informed their location does not have them. They also don?t take coupons, and the rewards have to be manually submitted. Weordered pizza pretzels and hot salsa cheese dip. The dip was perfect. Love how spicy it is. The pretzels where not that great.They seemed?.stale and lifeless. They were soft but not in a good way, and they lacked the spicy punch we normally get from AA?spepperoni pretzels. Overall it was an ?ok? experience. Would have hoped they would have better quality control being it?s at ahigh traffic tourist area rather than the normal mall or airport locations. Read more
Good place for a quick bite. You got to get the pretzels hot and fresh. Prices were reasonable and this store is located in... The Island. Very busy area and there?s lots of free parking in the adjacent parking lot. Read more
The lady behind counter makes fun of the gentleman in front of us talking bad about him then she says if it?s not in here I?m... not getting then the g.m. Is very rude and said I wanna go home I?m not staying Read more