Reviews for Tim Hortons in Pickering, ON
Tim Hortons experience, I have no complains. I had three or four visits, it was quick and efficient.
Another great Tim Horton's!
I visited this place twice in last 2 weeks. Less professional compared to other tims. Also their ice cap machine was broken. Not... enough cleanliness. Read more
Worst customer service I ever we experienced today at around 6:30. More than 36 minutes stuck in a drive thru for a sandwich and... a coffee. One car in front of me that ordered before we arrived and they only had a small coffee order. Then another car thatcame 10 mins after us. Even after the long wait for the other car before us it took 10 minutes to get to us. We saw how shemoved so slowly getting things together, like there was no one waiting. I understand she probably has no care in the world butshe?s doesn?t have to show it. It?s her job and she is getting paid. When she opened the window for us to pay my dad told herthat it was a long wait with card in hand waiting to receive our order. And she started talking rudely with so much attitudethat she was by herself. We were expecting an ?I?m sorry for the long wait, I?m working by myself?. Instead we got her rudelyarguing. My dad just said in our response that you should have told us that. Then she proceeded to talk rudely about how she?salone and it takes long time. Not even taking out the machine or anything just arguing while we had our phone out of windowready to pay. We stated it was still unreasonable amount of wait even by herself while we were holding the card app ready to paythe whole time and she told us to go rudely and closed the drive thru door and left. We were astonished then we waited for herto come back still surprised and she was still being rude we stated how that was rude and bad customer service and that it?sstupid what she did we have been waiting for about 40 mins now for our order and she said that my dad who is 66 years old was ana**hole and told us to go and closed the drive thru door again. All he was saying was that she should told tell the customersit?s a long wait and not be rude. All he wanted was polite customer service and a sorry for our long wait. My dad is the kind ofguy that restaurants know by a first name basis and he knows as well cause he such a sweet man. Anywa Read more
The management of this Tim Hortons should look at that I've seen those two girls they are so unhygienic and it's disgusting way... of treating and she was tidying up shoelaces in front of customer that's really bad and never recommend anybody you can see myreviews that's why I get more than 10 million views because I'm very honest with my views interviews please look at carefully Inever like to come back again Read more
Zero accountability. Horrible service. 8 out of 10 times always wrong. Always making excuses about no stock of food. I work in... Toronto and live on Brock. This is the only Tim's before getting on the 401. They always mess my order and I can not even driveback to correct it. They are the worst Tim Hortons in pickering. They messed up my tea. Came back to them and gave me a largeupgrade without asking with the same amount and cream and sugar as a medium. I spend atleast 6 to 700 at Tim's every month. Iwill boycott them if I don't see a service change at Brock Tim's. Read more
Went here a couple times on the way home from work as it is close to home. I went inside, the employees were just talking to... each other and not realizing there was a customer at the front waiting. Mind you, the conversation they were having wasdefinitely not work appropriate. I'm all for having personal conversations while at work, but make sure your duties as anemployee come first and foremost (taking care of the customers). Went through drive-thru another time, and the attitude of theemployee who took my order and at the window was below par. I asked for a certain donut and she said they didn't have. I pull upto the window, I see 3 of those donuts in the tray. Having used to work at Tim Horton's, regardless of your personal situation,when you arrive at work, you always make sure to do your best. I guess there is a reason why they aren't open anymore. Hopefullythey come back and with some better employees who actually care! Read more
Timmies is timmies, hit and miss is the name of the game. Sometimes their so on point you'd think it was all brand new... equipment with workers who were paid $20 an hour and then theirs other times when you get orders that weren't even yours, yourcoffee is burnt and your waiting 30 minutes just for some service. You want fast service and good coffee go to Starbucks, youwant unpredictable service and a drive thru that will take you 45 minutes then go to tims ??????? Read more