Reviews for Tim Hortons in Pickering, ON
I am giving one star as cuz there is no zero star option. Very worst customer service, irresponsible order picking service etc.,... They serve only 1 out of 10 items that you order that too after a very long wait for the drive thru. If you order a mediumcoffee they are serving small size coffee in a medium sized cup. Soo disappointed with the service. Read more
drive thru is so slow! Five minutes to serve 1 customer. Paid my order by cash but no change had given back. what a joke!
Didn't want to write a review but this was the third bad experience. If you are in a rush and do not want to take a chance avoid... this location. The first time they confused my order and I had to drive back 5 km and get back in line and wait again, also hada difficult time getting it resolved. The second time it took me 15 minutes to receive the order, and today I was waiting 10minutes to make the order, finally drove up to the window knocked on the window to get the lady's (was cleaning) attention totake the order but was totally ignored. It's 4:45am, google states they are open, I called the location and was told they areopen but they are busy. Please update your drive in hours if you are not ready to take orders. Thank you. Read more
Asked for a breakfast combo with a large coffee and got a medium coffee with no hash brown. Coffee also has a weird taste... compared to other Tim Hortons. Wouldn?t recommend. Read more
I pass by this location often, and usually see a line that?s out onto the side street and doesn?t seem to move quickly. Figured... it was a busy place. However, nope, they?re just excruciatingly slow. I stopped on the way to taking the kid to the park, onlya few cars in the drive thru, took almost 15 minutes. Staff at the window were rude and the guy basically tossed the coffee atme, spilling it a bit. Terrible location. Read more
This location is one of the better Tims in the area. We are very efficient and usually make my wraps and sandwiches pretty well.... I really only drink teas and hot chocolate. They get my order right. There are occasions that the person in drive tru soundslike they don't want to be there, but that's only human lol. What prompted me to write a review today is because I had the mostdisgusting donut!! It's nothing to do with the location but with whomever decided their new pumpkin spice donut was a good idea.TRASH!!! It was a old fashion donut, which is the worst donut second to crullers of course. It was had orange artificialcoloured icing with candied pumpkin seed (they were ok). It was so bad I only ate thr icing and seeds. I really wanted thes'mores donut but apparently late August equals autumn ????. I wish they would just bring back the dream donut. Read more
In a word - disorganized. The staff never seem to know what's going on. The person at the till will leave to prep the order... leaving other patrons standing in line. Twice I have ordered ahead via the app and both times they didn't even know there was anonline order. Otherwise it's the usual Tim Hortons food, cooked exactly the same. Coffee and donuts the same as any other TimHortons. Avoid the busy times. The drive through lineups are ridiculous with traffic spilling over onto Toy Rd and generallychaotic. Read more
They seemed to be confused by my order of 2 breakfast belts, a tea and a coffee but the good news is that my order was correct.... Probably just a new trainee. And my coffee was way hotter than I ever got before. Took 20 minutes to cool a bit. Read more