Reviews for Tim Hortons in Pickering, ON
Terrible customer service. Ordered the candy cane ice capp. and there was very little candy cane sprinkles. They basically... handed me a regular ice capp. When I asked if they can add more sprinkles they gave me attitude claiming there was plenty. Read more
The morning staff are just terrible. I am not a person to judge people or complain usually, but every morning that I have gone... there which is almost every morning.. they are rude and/or mess up your order. I could be blamed to some extent of "why do ikeep going". And my answer is because I want to grab breakfast or coffee quickly before heading out to work. However, I have satdown and thought recently that I am going to start boycotting businesses. If you as a consumer work hard for the money that youearn, then you should be very concerned where you are spending this money, and who you are supporting. They do not care when youmake a complaint. They rudely rush you after giving you your food at the window. Every single morning it takes me probably 10seconds to put my wallet away after paying and they stare at me in my car while saying next please probably 5 times in that 10seconds. I have worked at mcdonalds in the past. I understand that you're trying to keep the drive thru moving. However, havesome decency and respect for people. I just paid you for your product. Tim hortons.. fix your staff. They are completelydemonstrating that this is not their business and that they do not care. They are here to collect a pay cheque and clearly haveno repercussions of anything. My stance will be to boycott your business and hope that others follow suit to hit you where ithurt... loss of $$ because you are not a deserving business. There are many other places that I and other people can spend theirhard earned money. All you big corporations need to FIX UP and provide a product or service that is actually worth the publicspending their money on. CONSUMERS, SMARTEN UP AND CHOOSE WHICH BUSINESSES YOU SUPPORT AND SPEND YOUR HARD EARNED MONEY. YOUDESERVE THE BEST FOR YOU BUCK AND THESE CORPORATIONS DON'T CARE ABOUT YOU. I hope that google does not remove this reviewbecause this is what a review is supposed to be. Someones honest opinion about how they felt about their e Read more
It depends on who is working there. Some staff never make my order wrong. Some never give me the right order. One time when i... order coffee with cream only no suger. Found out my coffee have suger when I got home. Went back to exchange it. Came home andfound out my replacement coffee still have suger. I gave up and just pour my coffee down the drain. Read more
I am very disappointed with the customer service and listening skills in regards to the employees at this location. Many... different times now I have sat at the speaker repeating my order 3+ times as well as driving to the window to have my ordertaken because they have put in the wrong items. Today my mother had stopped after work and decided to go to the closest TimHortons available to me and had ordered a French vanilla when she brought it home to me I had discovered that it was in fact acappuccino and not a French vanilla as she ordered. I am extremely upset as I don't know how many times they have ruined a wholeorder and it is getting so very annoying as I do not have the time to constantly run back and forth between my home and this TimHortons. Read more
I come here almost every morning before work and this location really seems to struggle any time before 6am. I?ve went the last... three days and somehow they managed to mess something up on my order everyday. Wrong coffee the first day, no bacon on my English muffin that I paid for the second day an the third time was today where I specifically ask to toast my English muffinbut they could not manage to do so. Very frustrating way to start my morning 3 days in a row. I?d also like to add that if itwere after 5:30 I?d understand that?s when it gets busy?but I am their just after 5 and no more then 2 cars ahead of me.. Read more
I ordered a medium regular coffee via drive-thru and ended up getting a cup of hot water yesterday The staff has a serious... listening issue. They do not pay attention to the order at all. I would have never come to this location if I would not livecloser. Read more
Location in bad need of some TLC. There is one photo showing a stone front and a nice clean location, that is NOT this place at... all. There is garbage around, the right hand window drive thru is closed, damage to the menu boards and garbage everywherearound the building. Service was not that fast and they were serving people on foot at the drive thru window. My order wascorrect and the people were nice enough but this does not feel like a Tim Hortons, it is so run down and dirty. GROSS! Read more
literally the worst tim hortons to exist. every time i?ve gone here they have messed up my order some how, and it?s a pretty... simple order. they do not listen properly when taking your order and then get annoyed at you when you tell them that they messedup your order. save your time and go to another tim hortons this one is awful. it shouldn?t take me 5 times repeating my orderof 2 things for you to understand it. Read more