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Reviews for Yogi's Grill in Laveen Village, AZ

Eder Escobar 2 years ago
1

Don't recommend: ( Raw Chicken And Salty Edamame, Terrible Customer Service) During my visit, I had 2 Reg chicken Bowls which... they turn out to be raw on all of the pieces of chicken. I asked the cashiers if they can remake this food, however, they saidno because your company doesn't give this permission to their staff which is unacceptable. Read more

Moses Balan 2 years ago
1

Ordered a bowl and specifically asked for no rice or veggies. I received exactly what I asked not to add which was rice and... meat. I asked for a refund / exchange and was prompted to contact the number on the bottom of the receipt. Unfortunately I hadto purchase a new meal. Which I asked for a large and received a small. Chances of coming back here is very low. Read more

Nita B. 2 years ago
2

Customer service was cool but food was gross. The miso soup saved them from getting 1star. Ordered a rainbow roll & firecracker... roll both were disgusting. The fact that you can go to the nearest fry's grocery and get better sushi than this sushi restaurantis crazy . (Pictures L2R - Yogis firecracker roll ????, Yogis rainbow roll ????, fry's grocery rainbow roll) Read more

Nehntenno 2 years ago
1

Ingredients are bottom tier Costco level. Manager raises prices every couple months. For a place that keeps getting more... expensive you?d think they?d at least make the food taste better. The manager, Jason, is an absolute deadbeat. So much more tosay. Read more

Chelsea Pineda 2 years ago
1

I want to start by saying 9 times out of 10 times I love Yogis! Every time I have been in until today, I have been treated with... respect and love my food. Today was different. Today I ordered $50 worth of food and found after picking it up and making ithome that one of the rolls had raw fish that was brown, smelly, and rubbery. I called the store, was directed to call thenumber at the bottom of the receipt, but then I opted to email as the vm said it would be easiest. At this point things wentdown hill. I explained the situation and provided photos, a receipt, and a time table of my events from pick up to discovery. Iwas told that discolored (brown) raw fish is normal, that I took too long to reach out (about 44 minute due to a work meeting)and my personal favorite, "we both know that your sushi roll sat out for way too long waiting for you to pick it up and thenbeing transported to your home." After 10 emails back and forth it was requested that I come to the store to review the camerafootage, which I opted to do. Then I received this response "its honestly not worth all the time and effort. We will give youa refund for the crazy tuna this time, but will not allow you to order sushi by mobile orders in the future." More thananything, I am shocked by the way this was handled as I order $50 of food and only had concern with one roll, provided picturesof the product, and frequent this location and have never had an issue! To be told I'm lying is insulting, but to be told thatfish can't last more than 15 minutes prior to consumption and that brown, smelly raw fish is safe is insane. For context on mycredentials I am a food safety manager and the time table for order to pickup is below. 11:35: placed a mobile order 11:49:pick up time per the email I received 11:55/57: pick up (every time I show up on time I wait) 5 minute drive home Conaumed firstroll then opened the second, took photos and did not eat. 30 minute work meeting 12:44 called the store Read more

Edgar Guzman 2 years ago
5

Fresh pm the grill food and fresh sushi rolls. Place is nice n clean. Enjoyed my visit here. First timer and won't be last. Got... the lunch bowl beef/chicken Read more

Denzel 2 years ago
1

They're stingy with the teriyaki sauce. Unlimited if you eat inside but they charge for extra packs on to go orders. Wouldn't be... a big deal of they actually put adeosauce on the order itself. Read more

Norris Spencer 3 years ago
5

This one is just as good as the other one I loved on Baseline also. Tried this as it was on the way home. Best Teriyaki chicken... I have ever had in the valley. On par with what I had in Japan. If you are looking for good authentic Japanese food and sushi,look no further. Read more