Reviews for Wingstop in Phoenix, AZ
Great customer service, I couldn?t order online but the person was so helpful and understanding. I don?t care for their fries.... Their large ranch is like soup bowl. One should be enough FYI. Read more
Food is great, poor customer service, wait time is ridiculous. When you order isn't says 16-21 minutes like it says. I waited... 20 after the original time. Also the guy who works there, I didn't get his name but he is a bigger guy has no customer servicewhat so ever, looks like he just hates life and the customers waiting on there food look miserable. I usually don't postanything so it has to be bad. Read more
If you order online don?t show up at the estimated time frame show up at least hour to hour half later or else you?ll be... waiting. Be ?PREPARED? to argue with the manager about missing ranches even tho you opened the bag in front of them they willinsist they put it In the bag and try to charge you again. Wings had barely any sauce they be rationing it like it?s pre Covidagain. Ridiculous don?t even waste your time coming to this wing stop. Read more
Had a not so good experience with my order being wrong and Amy made me a Wingstop customer for life. She needs a promotion and a... raise because she rocks! The chicken is tasty and I have been coming for years to this location. Good chicken with great folksin management. If you like eating delicious chicken give them a call. Cluck cluck cluck Read more
I will never go back to that location. One employee making wings while the other 3 probably a Manager out back smoking. 40... minutes to get food. Who is Managing this place. I'm in the restaurant industry and this is unacceptable. Read more
Came here on a slow night and they messed up our order twice. We called to order the 15piece wings and they got the two flavors... wrong. After they made the order again, they only gave us 13 pieces instead of 15. We asked for light crispy and it came outextremely dry and well done. Very disappointed with all these issues for a simple order and the staff was unapologetic. Iunderstand mistakes happen but this was ridiculous. Do not recommend coming to this location Read more
1st time I ate at Wingstop was in PH. It's also my first time to try Wingstop here in AZ. The ambiance is pretty much the same.... The crew is great. The place is clean too! Mild flavor is now my new favorite. We ordered the Medium sized, 8 wings 2 flavors, 1dip plus a drink at an affordable price! Looking forward for my next visit! Read more
Called my order in so it would be ready when I got there. They quoted me 20 mins. After getting here the food still was not done... after 20 mins. Might as well have came in personally and order. Not to mention the cooks are playing music that not familyfriendly, cooks don't wear aprons or gloves. I'm a chef at a restaurant n I would fire you so fast for these kinda things. Whois running this establishment seriously? Read more