Reviews for Wingstop in Phoenix, AZ
Guy at the counter sold me a beer. I took a sip and it was warm. I asked if there was a colder one and he said ?no, the fridge... is broken.? I looked at him for a minute and realized that he didn?t understand why that was a problem. So? I?m drinking a warmbeer now and my online order is late. Read more
Great wings. Good deals, especially on boneless wings. The fries leave a lot to be desired; the texture is mushy not crispy and... the flavor is too sweet. Read more
Placed an order online on a Saturday around 5:30 and when I came to pick up they were closed. No explanation and no... coupons/discounts, just some hand written sign on the door starting that they are closed. This is not the first time I've hadissues like this at Wingstop, but the first with this issue at this location. Read more
From a customer view, i witnessed the managers treating the employees purely. He told one mail employee that he could not take a... brake then said he could take a break but could not clock out and he must help customers if they come in store. On anothervisit. Late in the day may friend and i over heard the manager deny a worker that he could not go home unless he prepedsomething before he left, while the manager sat on but eating and taking a break. How is it ok the manager to treat his stuffthis way. I hope that that young man should report this to The BBB and or the ACC. But I will not be putting my money at. Notjust this location but to another wings stop if call the loacation are tied together. I can get wings from other places. I willreport this to The BBB myself and hope it starts a domino effect. And my food took forever to get ready. 20mins this store suckand so does the manager. Read more
I hate giving bad reviews but this is by far the worst service I received. We waited an HOUR and never got our food even though... we asked where it was multiple times. Then they were condescending and not apologetic when I asked for a refund an hour later.The manager didn't even say a sorry. Read more
placed order, was told it?ll be ready in 15 min for a order of fries. Walk in 20 minutes later 2 managers outside putting up... advertisement on the window. The lady inside took 8 min to even acknowledge me while doing so drop my fries in the fryer. 20minutes after I placed order. For FRIES !!! never again Read more
I scheduled an order for pickup two hours before my pickup time, when I got my food it was all cold. Like it was made two hours... earlier. My bag was also on the second to bottom shelf, so it had been sitting for awhile. I?m disappointed because I now haveto reheat my food. I?ve gone to this location many times and never had a bad experience till today. I guess you can?tpreschedule orders here. Read more
Phones never get answered. Guy r we en admitted when we got there that the ringer was off and he looked like he turned them up,... but he must have shut them again because no one would answer when I called about my wrong order and I had to drive thereagain!!!! The place is short staffed and I felt ignored and talked to rudely. Read more