Reviews for Wendy's in Phoenix, AZ
Awful service. Waited 30 minutes with only 2 cars ahead of me. Had to say hello twice at the drive through speaker and kept... being told one moment. I finally just backed out and when I drove around the other 2 cars were long gone and the employees werejust standing by the window. Went to a Chik fil A and was in and out in 5 minutes despite a long line. Given all the bad reviewsthis place needs to shut down. Read more
Wendy?s is a great fast food burger and the milkshakes and fries are pretty darn good as well. Fast and friendly service and the... new high tech beverage dispenser. Not fast food, but good food fast! VictorB Read more
I had ordered a number 1 to go. The employee didnt bag my stuff to go and basically spilled my fries on the tray Instead of... offering a new order of fries this guy scooped what he could put it in the bag and called it good. While a quarter of my frieswere left on the tray he handed me the bag like "here u go". So I asked him where is my drink and he was like. Oh my bad.Grabbed me a cup and I got my drink which was flat and the manager knew the drinks were pouring flat and didnt think it wasimportant to warn the paying customers. It took my inner Christian to not go off on this whole situation. Needless to say thisplace sucked Read more
This is the most disgusting Wendy's I have ever been in, 8/20/22 . Trash and food all over floor.. bathroom had no TP and no... towels to dry hands. Walk up to counter to be attacked by flies. Ignored by employees.. watched one employee throw trash in thegarbage and push down, continued to work without washing hands. Observed one employee slipping while walking due to not wearingnon slip shoes... we ended up walking out. The GM and above restaurant managers should be paying much more attention to thisrestaurant.. Read more
Tried to order a Frosty ccino at 7:30PM and was told they had already cleaned the frosty machine so sorry, too bad. This... location seems to have high employee turnover and yet every new batch is just as bad as the others. They act like you are biginconvenience to them just for making a regular order. I have started going to the one a mile south which seems to have a bitbetter customer service. Read more
Went through drive-thru near closing & ordered Apple Pecan Salad. Once we got home & I began to eat, I realized there was NO... GRILLED CHICKEN at all!!!! I double checked the description online & it definitely should have chicken. Tried to call, but itwas 5 mins to closing. Of course, they didn't answer. And if that wasn't bad enough, the letter was brown on edges. Sodisappointed!!!! I have never experienced this at any Wendy's before!!!!???? Read more
Had their spicy chicken sandwich- Number 6 with a Coke. Food was extremely fresh. We love Wendy's.
Beware of Wendy's pecans with their salad, the expiration date was 4 months old with my order! Plus, my cheeseburger did not... have lettuce on it which I was unhappy about. Read more