Reviews for Taco Bell in Phoenix, AZ
Arrived ~2200 Door hrs/ sign said open, but doors locked. Was on Motorcycle. So had to go drive thru, doing a balancing act to... get food. Parked, ate. Buy then no trash can outside anywhere. Previous customers thru trash in rocks. Picked up trash, put inmy bag. Then had to walk to back & put in the big dumpsters behind gate. Unacceptable. Where are trash cans for customers? Read more
I've been coming to this taco bell for over 10 years since they moved it's been the worst experience ever time I come in here to... pay for my food. they girl behind the counter has the worst attitude of anyone I've ever seen or meet in my 47years the girl Italk to loves there food but I'm so stressed out knowing I have to deal with this girl last week I stood in line for nearly 12min because I can't use the self order thing to place my order. just now Tuesday at 5pm I walked in there and place my orderbeen 110% outside I asked for a cup of water so that miserable girl hands me a cup but ther dosent tell the machine. dosent workso after asking her group of friends if they would like some ice water I say thank you I would love some start to hand her mycup when she tells me sorry we don't have anything . I just heard you ask her if she wanted ice water and you telling me youdon't have anything. how is that possible. something has to be done about people that treat other people the way this emotetreats costumers she dosent like. as a matter of fact it's against the law not to give a person water in a buisness in AZ.....and now that I get my order home for me and a friend they completely messed every burrito I ordered up nothing is write thisgirl is on a power trip and now she's costing me money something needs to be done about this employe Read more
I got the number 12 with no cheese and they put cheese in it they couldn't even tell me that soda machine is down including the... ice machine I want a sweet tea but I got unsweetened tea with no ice first and last I'm going to taco Bell Read more
I recently went with some coworkers to get lunch and my coworker ordered a coffee and they handed that to her but when I ordered... one the guy told me their machine all of a sudden didn?t work. She literally got her drink 2 minutes before me. He offered otherdrinks but I just asked for a refund which he also told me that he couldn?t give me. Then he said ?I?ll check the coffee machineagain.? He then puts the coffee on the counter and says here then leaves. I?m pretty sure it was just creamer and ice. Badcustomer service. Read more
I had 1 star for this location because the night manager, this young lady on a power trip was the most horrendous person to deal... with. Rude as rude can be and selling food that tasted like it sat there all day. She gave me a fake number to callheadquarters, not realizing people have Google these days. I went back the next morning and returned the food I couldn't eatbecause it was just nasty and the day manager couldn't have been more gracious. She listened to what I had to say and went aboveand beyond to help me. She even remade the whole $20 purchase right then and there. 1 bad apple at night isn't gonna stop mefrom coming back and Taco bell better thank this day manager's kindness because you best bet this store ain't gonna last if thisnightshift monster has her way. Read more
Please don't tell your customers that the regular size freeze drink comes in 16oz and 20oz .They don't!! This is a 12oz cup
A new location just opened. Right across the street from the previous taco bell which burned down. You can see it in the drive... thru picture across the stree. This location had new everything. Drive thru was rather slow. You could see our order was wayinto the red. Especially not seeing anyone waiting as well. Food had the same taco bell flavor. Temp was fine. Inside was clean.Parking lot is small to medium. Read more
They let customers pile up. Ignoring them then argumentative when we ask to be acknowledged.. line 4 deep and a drive through... mess up. Fast when they finally took my order. Read more