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Reviews for Subway in Phoenix, AZ

Heidi Edwards 5 years ago
4

Fast service, delicious subs and now small side salads for $1.99! I love Subway, and this location is one of my favorites!

A 5 years ago
5

Never had a problem. Appreciate the apple pay since I don't always carry my wallet at school. thanks!

Gabriel Hopkins 5 years ago
1

Hi, I was very displeased with the customer service I received today at Subway. As a former Subway Store Manager, I know that an... individual bad day often does not reflect the general character of a team, however, after the service I received today I dowonder. As for the complaints: 1) no team member greeted, said goodbye, or tried to ask how anyone's day was during the entiretime I was there 2) The entire team looked like a group of robots who simply didn't care to express any emotion 3) They acted asif they did not want to be there 4) When I asked questions about certain menu options that I did not see, their responses wereboth unfriendly and annoyed. 5) The team members failed to remember any of the sandwiches. Then, after the cashier asked me whatI got they looked like they did not believe me. 6) In fact, the cashier almost overcharged me $4 because she assumed I got a 12in sandwich, even when the girl next to her said it was a 6 in and clearly handed her one. 7) After paying for my food, thecashier failed to ask me if I wanted my receipt. 8) The girl who placed the meat onto my sandwich did not place the correctnumber of slices. 1 short, but still annoying. So, overall my experience at your restaurant today was poor at best, and I donot know if I'll be coming back. Read more

Virginia Ramirez 6 years ago
1

We Was there 2mins ago the workers where very rude the girl didnt even bother 2 take r order she was just walking around looked... at my husband & walk rite 2 the back Read more

Andrew D 7 years ago
1

This location apparently doesn't accept coupons as of now, even though they did last week? Oh well- if you have a coupon, go to... the location across the street at AZ Center. If not, there are about 10 places in the immediate vicinity where you can get muchbetter meal for $12. This previously loyal customer won't be back. Read more

Arielle Yanez 8 years ago
1

HORRIBLE customer service! We were the only 2 customers in line and the staff member was too busy warming himself soup to help... us. We stood in line for over 6 minutes just waiting for him to take our order. Finally, when other customers started to come inand get in line did he start to prepare our sandwich, taking his time at every step. Only when the line increased to about 7 or8 customers did he call the other staff member to help. I had class 30 minutes from when we got in the store and ended up onlyhaving about 5 minutes to actually eat. NO CONSIDERATION, SLOW, SELF-CENTERED, HORRIBLE STAFF!! We will NOT be going back tothis Subway again!! Read more

Josh b 10 years ago
1

This subway has gone down hill. Their portions are small and if you ask them for a little extra they'll tell you it costs extra... (they're kinda snarky about it). Additionally, they are VERY slow. I think they just know that it doesn't matter how theyoperate, because they'll always have the university to rely on for traffic. I won't be going back again anytime soon. Read more

Brianna 11 years ago
3

The staff here has been rude on multiple occasions and have continuously had an eye rolling problem. I used to work in the food... industry, so I wanted to give them the benefit of the doubt. Unfortunately, they haven't seemed to improve their attitude. Iadvise going to a different location for better service. Read more