Reviews for Starbucks in Phoenix, AZ
The aroma that hits you when the drive through window opens is amazing
As expected. There is a large table there that is great for large gatherings. I recommend it for that main reason.
I?ve been really disappointed lately with the service at this Starbucks. The only time it?s a good experience is when Elizabeth... is working. I ordered ice coffee and another barista was starting my order, the other lady behind the counter asked her aquestion and my barista left my order unfinished to assist another customer. I waited at least 5 minutes for her to return to myorder. I guess she forgot me and the other lady had to finish making my order. It was handed to me, overflowing with coffee andcream. These two ladies today seemed very incompetent and scatterbrained. I think I?ll just wait for Elizabeth next time. Read more
Got here at 4:50 pm. Three people behind the counter. It says they are suppose to be open till 7:00pm. No excuse they told me.... Tjey just said they were closed. Not the first time. Going to write corporate just happens to many times now Read more
I honestly had the WORST experience at this Starbucks today. The baristas name was Adrian and she was extremely rude and SLOW. I... can?t tell you how long I waited for two drinks to be made. She absolutely cannot listen to what you?re ordering because it?sall wrong. My venti shaken espresso with cold foam was more cold foam than it was anything else. It was the most disgustingthing I have ever tasted. There is no way she looked at that venti cup with MOSTLY cold foam and thought ?mmm, that looks good?.What a joke. Read more
Worst Starbucks ever. Ordered chocolate crossiant, they didn?t even warm it they directly gave with the sealed pack picked... directly from package. Ordered Caramel latte with extra caramel, they didn?t even added 1drop of caramel it?s just a plain bitercoffee??.. Read more
Always a bad experience. I've shopped here for years but avoid this Starbucks because the staff always act like you're bothering... them. Never a kind hello, always abrupt. Today not one damn napkin available for customers. I had to ask. Read more
Quick && fast service! Chelsea was my barista she always greats me with a smile and positive attitude. I Always wait for her to... make my drinks. I had bad experience with another barista named Adrian she wasn't knowledgeable on the drinks and very slow. Read more