Reviews for Starbucks in Phoenix, AZ
I came to this store since they had them on display because it was release day for particular Starbucks cups. A buyer easily... grabbed and purchased six at a time, leaving none for anyone else. "Yes, we have a full box in the back," an employee answeredwhen I asked whether they had any more. I'm going to go get them." "My Manager said I can't touch those since they're on holdfor customers," he says when he returns. Allowing resellers to purchase six cups at a time is unequal, and placing cups on holdfor customers is even more unequal. Employee apologized and expressed dissatisfaction with the Manager's choice. Read more
Today is release day for certain Starbucks cups, I came to this location because they had them on display. A customer grabbed... and purchased 6 at a time with no problems and left none for anyone else. I asked an employee if they had anymore and he said,?yes, we have a full box in the back. I?ll go grab them.? He comes back and said, ?My Manager said I can?t touch those becausethey?re on hold for people.? Letting resellers purchase 6 at a time is unfair and having cups on hold for people is even moreunfair and should not be allowed. Employee apologized and didn?t agree with the Managers decision either. Read more
Horrible customer service didn't let me purchase cups because he said they were the manager but clearly they were out on the... shelves Read more
Came shopping at frys and wanted a frappuccino but recently became vegan and Shannon was so sweet and very helpful, took her... time to look up what I could have. She looked super busy as well, I?m very happy she was able to help me. Thank you Shannon! Read more
I simply did not know where to put my complaint but I remembered Instagram I have been consuming coffee with you for years over... coffee Bean, Donut I am quite upset today I consumed a Matcha outside the store where I usually drink I work for La Fitness whenI ask the girl for my coffee I asked her If I spoke Spanish annoyed I raised my voice said that it was not seen that I did notwant or abide by being Latina he understood perfectly what I wanted when he gave it to me he threw my ticket I paid with a cardI return to thank him more and leave him 5 dlls of tip to which the I drink and he threw them at me, which bothered him a lot,I took my money and left there, they had never treated me like that, why don't they give me the coffee, which isn't cheap eitherand I don't complain about it, I work two full time and I would never treat someone like that consumer...I think no onedeserves to be treated like that just for not speaking a language really what a bad experience, 8 years consuming daily to betreated like this for not speaking English.???????????? Read more
Roommate of mine bought a cup from here, tasted gnarly. I know my coffee, that wasn't it. I'd drink coffee on a regular but this... was a completely different taste. Sorry this should be a zero for me. ???? Read more
Refused to do a pour over. "My manager said we cant sell dark roast after 12."
Starbucks is a joke now! They tried to charge me .50 to blend my drink twice, just wow!!! Pushing the button to blend the drink... an extra 3 seconds is apparently a labor intensive task. I canceled a big order and they lost 8 customers for life. update: tothe manager response... stop trying to act like this is a one off instance that won't happen again if I call in to speak withyou. I already know this is the new corporate policy. Read more