Loading

Reviews for Starbucks in Phoenix, AZ

Grace Q 1 year ago
2

This Starbucks takes FOREVER to make the drinks .The girl who took my order was super nice.But the two girls making the drinks... were RUDE one with shoulder length black hair and the other with longer brown hair unprofessional rolling eyes when I asked fora cup of water.This place needs better staff. Read more

Brittany Lopez 2 years ago
3

One of the slowest Starbucks I have been too. I think I spent 20-30 minutes in the drive thru! Also, last time I visited inside... the store looked unkempt. Prefer going to the Starbucks on Baseline and 202. Read more

Joanna T 2 years ago
1

Worst customer service experience here, My drink had been sitting for awhile because I was stuck in the drive Thur line that... wasn't moving. I ask for my drink to be remade and all they did was stirred it. The batista knew it was remade and hesitated ongiving me my drink. I love starbucks but I refuse to come back to this location. Read more

Richard Yocabet 2 years ago
2

This is the slowest dirtiest Starbucks I have ever seen customer service is not there strong point. And the whole floor looked... like this at 8 am with hardly any customers in the store. Read more

Melissa Woodforlk-Whyte 2 years ago
5

I did my Author Book Signing and Meet & Greet at this location. CJ and her staff were outstanding! They provided exceptional... customer service. This is the best Starbucks location in Phoenix, AZ. I highly recommend that you come to this location for allof your Starbucks needs and wants! Read more

jorge martinez 2 years ago
1

If I could give this ?NEWISH? location a negative star I would. Trash a$$ service to begin with, didn?t have anything we wanted... to order, people standing around doing nothing BAD CUSTOMER SERVICE ALL AROUND NEVER GOING HERE AGAIN! The one on 19th ave nBaseline Rd is way better I?d rather go out of my way to go to that one or the one inside the fry?s on 51st n Baseline smh??????????? Read more

Shianne McNeil 2 years ago
5

I ordered about $30 worth of products. I didn?t know a large was like 6 something ????but the service was amazing! The food and... drinks were delicious. My favorite is the cheese danish I could eat those for days ?? Read more

Jacqueline Israel 2 years ago
1

Staff was not to friendly. Did not get order correct. Asked if I could get a rag to wipe off the table as it was dirty. Lady... act as if I was interrupting her from something. They gave me a dry rag to wipe off the table. I use my spray hand sanitizer. There was a small dead insect on the table. At this point I just moved to another table. 2 pics attached. Read more