Reviews for Starbucks in Phoenix, AZ
Meh. I have been trying to fool myself into thinking it would get better here. We have been stopping in here for years on our... way up north, so that's maybe a dozen times a year... They aren't horrible, they are just meh. Don't care, don't care if youknow they don't care. Weekends, weekdays, no difference.. Read more
Very disappointed with the service. I just moved from Ahwatukee; this is the closes Starbucks near me. I visited the location on... the 16th approx 6:36 PM and ordered the same thing every time Carmel ribbon crunch with 5 blonde affogato. On this particularday, Dylan decided to pour the shots that could fit (understandable); however, he ran the remainder of my shots down the drain?! Once I brought it to his attention, the feedback was not pleasant. I asked for the manager's information, which resulted in1) being lied to, stating he doesn't know who he reports to, 2) My life threatened - Nonemergency police called because hewouldn't provide the necessary information. I received a call from Kristen( manager ) on 8/23 at 1:32 PM asking how she couldresolve the issue. I requested the drink to be made properly with the right amount of shots. We ran circles for 19 minutes! Thewhole time asking how she could resolve this, I gave her a solution, and she turned it down?! ?Oh, we can't make that drink withthat many shots ? ?Only 3-4 shots will fit; I can give you a grande with five shots .? Are you kidding?! That's not what Iordered on the Aug 16th, and she I didn't comprehend that! They kept telling me to contact cooperate if I wanted realhelp. Kristen (manager) also lied about who she reports to; it's not corporate. I am waiting for the district manager tocontact me now. Got love the games they play ?????????????????? Read more
The morning crew is fantastic super kind and pleasant ?? Thanks for making my morning so special!
OMG first time being to Starbucks in awhile and you guys are still amazing all the employees are so nice and fast! You guys have... my greatest appreciation Read more
My Frappuccino just didn't taste right at all. Took it back up to see if they could make a fresh one cause something was off.... Well, the maker was offended as if they could never make a mistake. Not sure why since I was not even upset that it did nottaste correct. I just wanted a new one without attitude. In the end a new one was made by someone else and tasted perfect andcame without attitude. Read more
To whomever was running the register at 14:38 on 12/4/21 you were a rock star. Couldn?t have asked for better service. Super... friendly, on point and made one of the most flavorful, tastiest brown sugar oatmilk espressos I?ve ever had. Thankful for theirhard work! Read more
Had a new girl training and she was super sweet. I'm really happy that they had her make my drink because she took the extra... time to make sure it was perfect and I really appreciated that. Read more
Ordered a venti peppermint mocha. When i pick it up, felt very light. When i opened it to look it was half way only!! I paid for... a venti not for grande drink! Very upset noticing that i pay for something and is now what I got. Read more