Reviews for Starbucks in Phoenix, AZ
This is as standard as it gets for Starbucks. Jump in the line, order what you want, then pay and drive off. I wouldn't really... recommend food here because it's all just a quick nuke and not very tasty. The coffee speaks for itself and the staff is usuallyvery friendly. Need I say more? You came for the coffee and that's exactly what you'll get a high level. Read more
Very small parking lot -always 10+ cars in line. Often closing lobby with no warning. Also, oatmeal work come with water even... when requesting milk- and now they charge your for oatmeal toppinngs. Prices keep raising month tointh but employees are notgetting paid more. Iced coffee is extremely hot or miss, often tasting like chemicals Read more
The manager Sarah completely rude. Im homeless was gonna go in and buy a coffee but had to use restroom first she was so rude... nd said i had to purchase a drink first... I'm from this area and I've also heard other people complain about her super rude hername is Sarah Read more
I used to come to this location almost daily, but now I?m getting sick of spending $6 for my drink to taste sour or made wrong... entirely. seriously something is off about the espresso, it tastes like it could be expired. the customer service has beenextremely lazy and it feels like most of the employees are the problem. Read more
I went dressed as Rapunzel (I?m a party princess and my boss wanted to film a quick tik tok of asking for a drink based on my... costume.) we walked in and purposefully didn?t record their face out of respect for their privacy. All I wanted was a pink drinkor something and the employee named Jay, rolls her eyes at me and says ?girl I don?t even know? we tried to explain further butshe continued to roll her eyes so we gave up. While waiting for our drinks we noticed her, the other coworkers AND THE MANAGERlaughing at us. Two teenage girls just wanting to film a tik tok for our business. How immature and disrespectful to treatanother person like that. DO NOT go here if you want to have a decent interaction with another person. Completely unacceptablefor an ADULT to act this way. And when we got our drinks they tasted horrible, they were very poorly made and were spillingeverywhere. IF I COULD GIVE THIS 0 STARS I WOULD BUT I CANT SO YOU GET A 1. Ps. This is not very Princess like behavior. Read more
horrible customer service and the employees are incredibly rude and disrespectful. I do not recommend going here if you are... looking to interact with kind people who value your time. We asked one of the workers named ?Jay? to make a custom drink for usand she deliberately shrugged it off and said ? Girl I don?t even know.? When we tried to explain further she just ignored us sowe gave up any attempt to get that drink. The other employees AND manager made it very obvious they were talking about me and myfriend and kept staring at us while laughing. Very disappointed and unbelievable behavior from grown adults. Read more
Amazing workers!! They?re super nice and understanding. I accidentally ordered online to another store before school and showed... up to this location instead. They made me the drink anyway so I didn?t have to drive to the other location!! The worker Kayspecifically is one of the nicest people I?ve met. She?s kind hearted and an overall great worker. One of the best Starbucksexperiences I?ve had. I also always get this order of a ?venti iced chai latte with oat milk, brown sugar, and vanilla sweetcream cold foam.? I?ve gotten my art teacher, a dozen friend, my friends managers, everyone hooked on it definitely recommend Read more
Ok, normally this Starbucks is my jam!!!! Love the super friendly partners and perfectly crafted drinks. Lately my ?no foam... lattes?, purchased in the drive thru, are filled with so much foam that when I remove the foam it ends up being a short sizedcoffee. I never seem to have problems with my cold drinks. For some reason removing the foam either means they don?t fill up thecup fully with liquid or just give you half foam. I can?t tell you how many times this has happened. The coffee that I did getwas delicious so i only took one star off but c?mon I don?t want to pay full price for a double tall to only get a short. Thepic attached is after removing all the foam and me not taking one sip yet. Read more