Reviews for Sonic Drive-In in Phoenix, AZ
After arriving at 7am, I pulled into a stall and used my app to order. After waiting 20± minutes I pushed my Red Sonic button... and commenced waiting almost 15 more minutes. NO RESPONSE. While waiting I contacted corporate office and advised of situation.I was promised a refund and after waiting 3 weeks still haven't received my refund of $9.78. I was a long time customer butsince this fiasco I will take my business somewhere else. Read more
Amazing little place to grab a quick bite and get super friendly service. I've been going here for years and it just keeps... improving! Audrey is amazing and super friendly! I messed up and ordered the wrong thing a while ago and she was incrediblyhelpful and accommodating. Definitely recommend this location and the chili cheese coney!! Read more
Jalapenos added to burgers and corn dogs! It's like going to the fair in a drive thru. So many drinks. Roller skates must make... people happy, the smiles are abundant. Read more
The food itself was good but after ordering for delivery off of uber eats for $21 I got charged from the restaurant itself as... well. I thought maybe it's just a mistake but no one wants to take responsibility so I'm putting it out there. Check youraccounts, who knows how many times this has happened and just not been noticed. Read more
One thing I don't understand is that they do the small orders first then worry about the big orders last. I get that it's makes... it faster but people waiting outside especially in the heat can take so much heat outside. Why do you think customer get rudewith you and to top the off employees were so disrespectful I wanted to ask a question with one of the employees but stood faraway , having me speaker loud without it making it rude myself. And the kept coming to us with different orders which we didn'torder. I would not suggest this place if it was last resort to eat when it's busy. I would think they would mess up the order. Read more
This is my go to spot for dinner and lunch because of the easy and discounted way to order through the app. Great slushies when... it is hot as hell out. Read more
It took us 4 tries to get our order placed. 2 times it seemed no one could hear us. Once we tried the app but it was temporarily... not working. We moved to another space and placed it. When we got our order it was missing cheese sauce for the pretzels and thenerds in my grape slushy. The young lady that brought our food was nice. The food was good. Read more
First off we sat on the patio and we hit the button to order we waited and waited and waited so after getting our food which was... so so, I ordered what I always get cc from every other sonic was a soft serve vanilla ice cream with nerds which is just a nerdsblizzard but the guy told me he couldn't do that because the nerds would break his machine.... Bullcrap!!!! I mean he didn'tjust so no I'm sorry he wanted to argue with me about how he couldn't do it kinda funny how every other Sonic does it( guess hehas a different machine, Haha????) Overall not worth going to that Sonic due to having to wait just to order them waiting to getyour food if they decide that they want make how you want your food! Read more