Reviews for Pizza Hut in Phoenix, AZ
Unfortunately I have to agree with the 1 star reviews. Took over an hour for pizza with 2 toppings and 6 medium hot wings. After... calling the store I found out they only have one delivery driver on Saturday so they have to use DoorDash. Not sure where thisgentleman has been all night, however, my pizza arrived cold. Pizza Hut Employee offered to make a new one (not verycost-effective for the store). However, I really don?t want to wait another hour or a pizza. Time to take my business elsewhere.Good luck with this current business model. Read more
Ordered an edge pizza and was told they didn't have that even though there was a huge sign on the counter said they did, it was... an extra 2 dollars for the edge to spread out toppings further??? Read more
Great service! I made a mistake on my online order and placed the wrong time but the team member put my order in and it was done... in a timely manner with no attitude about having to do it early. They were so kind will def go here again! Read more
Ordered and did not get a call or a cancellation until I tried for an hour to get someone on the phone to update the address... since on the website gave me no options to. After 2 hours I received no order and when I called she said it was cancelled andtried to call the phone number on file. No phone call was given. I am 10 minutes away from the actual store and the onlyresolution she gave me was 60 more minutes to have it remade and they were backed up on orders. I don?t understand how difficultit is to communicate. Go to Barros down the street or literally any other chain. Read more
Very bad service I just ordered bar an hour and a half ago, first they tell me that they sent the pizza through door dash when I... didn't order through that application and they also put me in charge of the delivery of it Then he tells me that the pizza hasalready been delivered when I did not receive anything total disappointment I want my money back I hope they return it or theywill see me in their store in three days. I do not recommend them very badly Service. Read more
90 min wait to get a cold burn pizza. I called the store talk to the store manager Will that had a horrible attitude. He said we... can remake it but its going to be a 90 min wait again and that the food was going to have the same temperature. No customerservice at all from this place food quality was nasty. Stay away from this place. Pizza Hut disappointed in your service.. Read more
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Ordered a Pan with pepperoni and extra cheese. What we got looked like it had come from Ceasar's or Peter Piper. Crust was... chewy, there was almost zero sauce, the extra cheese barely even covered the pizza much less being extra, and the pepperoni wassmaller then it used to be with little taste. This pizza is going into the trash. THIS IS THE SECOND ORDER LIKE THIS. I will notbe ordering again from Pizza Hut, after average almost a pizza order every week. I gave you two tries and am not feeling like athird disappointment. Read more