Reviews for McDonald's in Phoenix, AZ
This was literally the nastiest McDonalds I have ever been to. I was a department manager at McDonald?s for 2 years and if my... super saw the store like this one someone would?ve been fired. The bathrooms were disgusting with bio hazard on the toilets,trash all over the floor and trashes overflowing. There were more than enough people to have that restaurant clean. The lobbywas also a mess, I understand you aren?t in the best area but cleanliness needs to be a point of focus. After seeing this Iordered nothing, my bf only got a drink and if you let your head of house look like this I could only imagine what it looks likebehind the counter. - I hope you guys do better and hire management that actually cares about customer satisfaction and theirwell being. Read more
Took one bit and spit out. Fish was cold and cheese wasn't even melted. Do Better!
I once saw a homeless dude get rocked outside one day it was very interesting but as far as McDonalds go it's sketch as hell but... there are always kids and young people here even late so I guess you'll be fine coming by but their food is delicious and wellwhen I go there which isn't often the food is always good so that's something and the mornings are pretty quick which is goodsince it's busy but they handle it good 10/10 Read more
I was here tonight. Won't say what the problem was... but the manager Samada saw it and immediately took care of the... problem. She has great leadership skills. Thanks for having her as a part of this McDonald's location. Read more
I don't usually do this but come on people do better !!!! The cashier service it's the worst and the food was horrible, fries... ware not fresh at all and the spicy chicken was super greasy. I'm not a picky guy but this Mac it's bad. Read more
So how can you MCDONALD'S SCREW UP a quarter pounder with cheese & BURN IT SO BAD ITS BLACK & HARD & DRY & COLD??? THE FRYS... WERE LITERALLY STYROFOAM HARD COLD??? So for the FIRST EVER TIME IN MY LIFE I HAVE EATEN FROM A MCDONALD'S THIS IS THEQUALITY????!!!! (To clarify...I've had fruit&granola & pancakes there before...& the vanilla cones are epic....) I TOOK ASINGLE BITE THATS ALL IT TOOK! NASTY!!! Horrible experience & NOT FOOD AT ALL AT ALL Read more
I have been going here on and off for almost 15yrs. and I must say, the service and staff have really taken a nose dive down... over the years. The most irksome thing about this place is they are a 24hrs. locale. Yet by 9:40p until the morning you'll neverbe able to purchase any of their ice cream products. I worked fast food, i know what one does to clean the ice cream machine.Believe me nothing they do is so special that they can't break it down, clean it out, and go right back to producing ice creamagain to customers. I imagine this store loses a lot of revenue by denying people their creamery products. Another peeve I haveis the last line I went to eat here, I came in and asked to use the restroom because I wanted to wash my hands before ordering.The lady at the register was so rude and curt. She said I had to order 1st before using the facilities. With 5 or 6 peoplealready in line and her foul disposition, I told her never mind. I'll take my money somewhere else. That was almost a year agoand I haven't been back since. This place really needs to do a lot of work on the way they conduct themselves. Until then Idoubt I'll ever be back again. Shame, this was always my fave place to eat. It really suck! You suck! I have to find othersplaces to eat at because of your sorry service, what a disappointment after 46yrs of loyal service and support on my end. Onlyto end up like this. Read more
The night shift team members and team leader did their job. Experience here was awesome... Thank you all...