Reviews for McDonald's in Phoenix, AZ
I've gone through the drive through twice since this new McDonald's has opened and twice, they got my order wrong. New young... staff is showing their inexperience. Although very friendly and personable, I wonder what the management is doing? Read more
Went on Saturday night and had to wait forever to get through the line. We were completely still for almost 10 minutes. Got my... food to see it was made wrong. Told them NO Onions due to food allergy. My food had onions. Needless to say GO SOMEWHERE ELSE!!! Read more
Good service , and good fast food . Good when on a budget and got kids
There's bugs crawling on the walls and everywhere! Please solve this problem right away restaurant management please! On Friday... August 31st, 2022 I've ordered 2 filet-o-fish 1 medium fries 1 happy meal ( plain cheeseburger) 1 Pokémon 1 Apple juice 1Double Quarter cheese Plain 1 L Coke 1 M Mocha Frappe. The lady that took our order had a bad attitude while taking our orderby asking What?!? with a aggressive tone of voice whenever she wanted us to repeat ourselves about our order, most places likethis employees usually reply by saying, excuse me, can you repeat that please? nice and professional unlike this lady rude andunprofessional, she also didn't give us the kid thats with us his apple slices and Apple juice until I had to go up to her andtell her. Yeah my opinion she's not McDonald's material, she's needs to find another place to work that fits her behavior. Read more
My visit yesterday was great. This Mc is quick, friendly and keep safety procedures in tack, most of the times. Apparently... professionalism depends on which manger is working and who really likes thier job. I don't mind paying more as long as what youorder is fresh and not been sitting under the lights for half a day. Bravo for those employees who would rather be working thanstanding at the exit asking you for money. Read more
Got 2 happy meals for my kiddos. Obviously those turned out great. Kids loved them. I ordered a medium caramel iced coffee with... extra caramel. When I took a drink of it, It was so strong (no caramel) and worst of all, a mouth full of coffee grounds. Sotook it back to have it remade, I received one that tasted better, but they didn't add extra caramel, so it really had nocaramel flavor. With what they get paid, a little care would be appreciated when getting orders out. Went there another tomeand they gave us old fries. And the last time we went there, gave us the wrong order. Was super slow. Drive through employeewas super rude. Had an attitude. Had to keep asking for our items cause we were missing things. This mcdonalds has gone downhill a lot. To make at least $15 an hour and that's how the place is ran is just a joke. Read more
Of all the McDonald's we have been to (I don't even want to guess how many!) This one is the best! They say "hi" they make sure... your order is right. It's like they actually care. I think most McDonald's have decided we will spend our money there nomatter what so why bother trying? But this McDonald's does a great job. There are a couple of their people that could use apersonality change but for the most part they are friendly accurate and the food is "good' -good for McDonald's. At least yourbig Mac won't be all over the place and you won't have to "remake" it! And you don't have a hamburger that has so much mustardor ketchup that it seems through the paper! If you are going to McDonald's anyway....this is the one to go to! They get a bitbusy sometimes but that is because they are good and it's worth it! Read more
My little ones absolutely love the play place. It's not the greatest area so sometimes the bathroom is closed (usually always... the women's) but the lobby is almost always clean and the fry's are always HOT Read more