Reviews for Los Portales Mexican Food in Phoenix, AZ
I bought a kid's meal so my kid could use the restroom. The manager was the only person able to translate. He upsold the kid's... meal by adding carne asada ($3.00 extra,) to a small quesadilla. The carne asada lacked flavor. It tasted like plain steak. Noteven salt was added to the meat. The fries were lighty salted. The rice was decent. I wasn't inspired to return. I see othershave enjoyed the restaurant, but it's not for me. Read more
This place was ridiculous. We came to dinner with the family and the waiter we had didn't understand our order. At least two of... of orders were wrong and one of our orders took more than 30 min. to come out. Everyone else had there food and eating and stillone of our family members didn't have there food which was a simple order (a burrito). People coming in after us was gettingthere food before they even realized he still didn't get his food. One thing that really make me say omg! Was that the waitercame to our table and took the basket of chips off the table and gave it to another table. That is so gross and definitely afood and safety violation. They also tried to charge us a 15% mandatory tip for 3 people, stating we had to pay it, it's thelaw. We know the law and we will not give tip did to bad service. We tried to talk to the owner and he didn't want to comply oreven try to make things better. When asked if he could at least give us the burrito that took so long to receive for free hesaid if he wanted to he would but he said he would not. Overall, this place was no good and honestly the food was bland. Theplace next door with the long line of cars would of been better. Read more
Worst place I’ve ever ate at .. the owner is extremely rude and machismo very greedy and was drunk and drinking with other... customers.. also the waitresses did a lot of health regulations that they shouldn’t have an extremely slow took my father 30minutes to get a Carne asada burrito before and gave them their food before they even made my dad food .. ask for a refund forhis food being late and he was very rude and nasty about it he only about his money $$ wouldn’t support this place and I hopeyou guys don’t either Read more
The food is truthful decent at best. Service and personal are friendly and attentive, it’s what keeps us coming back. I like... the atmosphere, on the weekends they typically have Spanish live music playing. The women’s bathroom is a little messy andneeds attention but that’s usually on the weekends when it’s busier than usual. Other than that on a weekday the place isall typically clean and parking is decent. Read more
Food is good. Place is empty most of the time and today they tried to trick us into paying extra on everything. Our bill was... $289 for 8 ppl with Almost $40 extra charges. I guess they are used to dealing with drunk folks that don't check theirbill. Current prices are fair and good until they try to pull a magic trick. Bill is hand written so you know how that goes Read more
Best Experience-Takeout. Ordered lunch for the first time from this restaurant for pickup. Inside is SO lovely AND clean!!... Everyone in there is incredibly personable and friendly. They asked twice if I wanted a drink while I waited, which I politelydeclined, but ended up giving me a water anyway. That was incredibly thoughtful and caring, especially with this summer heat. There are TVs with sports or news highlights, whatever you want, I'm sure. Saw a stage and dance floor which looked fun. Thereare lights everywhere, so at night, it has to be gorgeous in there. Definitely a little escape from reality. It has its owncomfort zone feel about it. I'll definitely be back. You won't be disappointed. P.S. The food was amazing too!! It was cute,they gave jolly ranchers with my receipt. So awesome!! Read more
Great staff with excellent customer service also they have live music and food till 3am that's right a place were you can relax... and enjoy your drinks after bar closes you still have one more hour to finish the night dancing your soul to a fantasticenvironment with clean restroom. The food it's delicious would definitely recommend this place to anyone who wants to bringtheir love ones and have a great time. Read more
Their shot glasses are half shots. If that. They charge $12 for pretty much a quarter shot. Their margaritas are real weak. Our... server was to busy flirting with others than to serve us. Way to pricey. Only went because Garcia's was closed. Read more