Reviews for L&L Hawaiian Barbecue in Phoenix, AZ
I should have read the reviews online before I went in. As soon as I walked in, I wanted to turn around and walk out and should... have. The place is very dirty. There are all kinds of fingerprints and dirt all over the windows and the counter and there's alot of clutter hanging from the walls that's been up there for years. It doesn't look clean inside at all. They have their "A"rated restaurant inspections from 2017, 2018, 2019 hanging up. Everyone shares the same pump for soy sauce and teriyaki sauceand barbecue sauce. The staff is all wearing masks, but I'm not sure that that means much. The food wasn't very fresh and didn'thave much taste and took less than 2 minutes to prepare. I wouldn't go back. Read more
The food tastes as to be expected which is delicious. With the table in front of the ordering register and the language barrier,... ordering can be uncomfortable. I was surprised that there was no siracha condiment and the soy sauce container was almost emptywhich shows lack of attention or care. Three employees were on their phones so it's not like there wasn't time. There's room forimprovement on customer service side for sure but the food was good, hopefully safe. Read more
Wish I could leave zero stars they don’t deserve even one . I ask the guy for the family combo deal usually about $55 He... gave me 3 plates Charged me $60 Then pretend not to speak very good English . There quality of food is gross and under cooked. Won’t be surprise if the health department doesn’t shut them down soon . Waste of $60 and now I’m still hungry kidsdidn’t even like it . I will now take the time to drive to Leo Hawaiian barbecue. They at least have real Hawaiian soy sauce . Read more
Went today for a Chicken BBQ Bowl, priced at $9.75. No one greeted me upon walking in. Should of taken the scarce patrons around... lunchtime as a hint. I was charged over 11$ for basically barely $5 dollars worth of food. Two pieces of broccoli constitute as"steamed veggies" and the rest was some cabbage/carrot mix, that costs next to nothing. All on top of a heaping bed of rice. Nosauce, or BBQ sweetness at all. The chicken tasted funny, which caused me to not want to finish this meager meal. This will bemy last time coming here. Read more
They USED to be good. My husband and I used to frequent this place but man, has it gone downhill. The quality and quantity just... isn't there, and it certainly doesn't justify the price. It's so awful. I was so upset that I had this meal, and vow to neverreturn. The BBQ beef was not sweet, which it should be. It was bland but also had a vinegar taste to it? They were very thinstrips with nothing to them. The meat quality was horrible. The chicken katsu was mostly breading and very little chicken andalso extremely bland. The katsu sauce was watery and also no flavor. The mac salad also had no flavor and not the creamy, tunafilled mac I'm used to. It was like they bought it from the Walmart deli or something, which would arguably be better than whatthis was. The white rice was probably the best part, because how can you mess up white rice? You really can't. The tables weredirty and the trash had not been taken out from the previous day and we were literally the first people in the door when theyopened, so there's no excuse for that. Not only that, but if you say your opening time posted on your hours is 10am, then maybeyou should open at 10am, NOT 10:15am or anything after that. Please stay away. It's not worth your hard earned money AND thereare way better Hawaiian barbecue places, like Leo's Hawaiian Barbecue. Even Ono is better than this! Read more
This place is trash ! DO NOT come here. I’m not sure if it’s a real L&L franchise or a knock off !!! To me it seemed like a... knock off wannabe L&L. The place looks like it’s 30-40 years old. It was a waste of my money. They have soy sauce and srirachain regular bottles marked soy sauce on a piece of tape. So all of us “thousands of us” can share the bottle and pass itaround like Covid doesn’t exist. When I walked in the guy didn’t even welcome me or act friendly. My spam wasn’t fullycooked neither was my meat. They gave me more chicken than actual meat on my combo. It doesn’t taste like the franchise L&Lbarbecue. The restaurant itself doesn’t have the vibe of a L&L restaurant. There was trash on the floor including glass in onecorner. A broken window covered with a piece of plywood. They got their own menu. Stuff I’ve never even seen before. Don’twast your time here. I ate here and it was not welcoming. I’d understand if it wasn’t an L&L restaurant but don’t call itand L&L restaurant because L&L does not look like this. Read more
If you haven’t already been here please do yourself a Solid and Go The food was amazing. The portions were so much I took food... home. And the customer service was so welcoming we enjoyed Everything including the specialty Hawaiian ???? Drinks Read more
This is one of my favorite places for lunch, and sometimes dinner. We are hooked on their BBQ chicken saimin. I haven't had... decent saimin since we were in Hawaii. The chicken broth is heavenly. The owners are friendly and work really hard. It seemslike there are generations of family working there. If you are anywhere near Happy Valley, please give this place a try. Read more