Reviews for Krispy Kreme in Phoenix, AZ
Since when a half dozen of the mini donuts it onlt four. They didnt want to sale dunch apple pie to people. They shouldn't have... them out if it not for sale. I will stick with DD Read more
We came in on Tuesday October 18th, 2022 for some Halloween themed donuts. As we walked in, some lady was freaking out on the... manager for not giving her a hot donut when the Hot light was on. She could have just asked for a Hot one (He gave her a Hotone). She was way out of line, berating him and calling him rude. He was an example of class and self-control and kindness. Hethanked her for coming in and welcomed her feedback to corporate. To counter her negative attitude, I want to say that themanager (forgot his name) and his employee (didn't ask her name) were super nice and helpful. They gave our kids hats and spokewith them and helped them pick out Halloween donuts and helped us with a coupon. He was great, one of the nicest people I havemet. I feel bad that he had to interact with a rude person and i am glad that our family was able to see another person modelone of the traits that we try to teach our kids; kindness in the face of anger. Thank you, Manager of the Krispy Kreme shop onShea in Scottsdale. You helped us have a great day and I hope you have a great one as well! Read more
The 'Hot Now' sign was glowing. However, when I go to the window, staff told me that the donuts were not hot. The sign was on to... signify that they were open. ???? (I'll take a dozen of the glazed) Read more
Couldn't agree more with the rest of the recent reviews. This place is hit or miss in operating hours and food/beverage items.... I showed up on a Saturday at 9am and they did not have ANY pumpkin donuts, nor did they know when they have them. However, theyare clearly advertising that they have them. The drive thru teller kiosk wasn't working and there were several hand writtennotes posted on it. One asked the customer to pull forward and place their order at the window, another stating that they onlyaccept card payment, and another note stating that they are not making and drinks (only bottled were available). At this point,they just need to close up shop permanently. Read more
This place is a gamble. Krispy Kreme used to be a treat. What happened? ????I couldn?t even figure out what I was eating.
Very displeases with this location. I called in earlier to confirm about their special that is going on as it states on the... website Friday, Saturday and Sunday that if you purchase two dozen donuts it would total $14. This is the Memorial Day specialthey have plastered on the front page of their website yet I spoke with a manager who wouldn?t help me and said I had to have acoupon?. It tells me to order now on the website to receive this deal why would I need a coupon? She was completely unhelpfuland said she wouldn?t honor the special if I went there without a coupon and I was planning to buy these donuts for my birthdaytomorrow. I will post a photo of where it states on their website this deal going on. Read more
My boyfriend and I just came back home from this location and although three of the cake donuts were missing the usual kreme... filling, the crew quickly replaced them with new, correct ones. With no hesitation or visible frustration, they also jumped onadding the 1$ happy dozen deal to our order for us. It was awesome since we had originally bought a dozen but were not aware ofthe deal until after we had left. It seemed complicated to adjust the orders as well as make sure we got the right deal with thefair pricing, but they did it all while serving customers smoothly/quickly at both the window and the counter and we were veryimpressed. Thank you so much to Adeline(I'm assuming shift lead) and the other two crew members(especially the gentleman at thecounter that had to deal with us haha) working this morning! I apologize for not catching your names but you guys were awesome!Keep up the great work! Read more
Great donuts. Fantastic flavors. Staff low in manners and good attitude.