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Reviews for KFC in Phoenix, AZ

Spitting_Death 1 year ago
1

They forgot my fries and then refused to give them to me. Horrible customer service. Avoid this location.

Alma Reyes 1 year ago
2

My food was cold:( I ordered a famous ???? Service really sucked also.. sorry KFC u really need to bumb up the food & service... at this location.. Read more

tanya Robinson 1 year ago
1

I wish I could give a zero and wish I would have read reviews first but I was in the area let?s see if this kfc better than the... one on 7th Ave Hell no they all nasty and workers don?t care. What kind of sick person would be happy to serve horrible foodperiod. You have to be just careless or dgaf about what you doing Stay away from this place Read more

Priscila Alatorre 1 year ago
2

We went through the drive-thru, there were people in line already, we waited patiently. The person taking our order was rude, we... understand the food service industry can be stressful, so we didn't take offense. At the window the person taking our money wasalso rude, again, we didn't take offense. When we got home with our food, we realized our order was not only incorrect, but itwas also very poorly handled. I hope it was just a bad day. Read more

Ben Dover 1 year ago
1

Had to wait forever at the drive thru with no one in front of me. Proceeded to correct my order 3 times with the old grumpy... lady. Then they still got my order wrong Read more

Tracie kenyon 2 years ago
2

Ordered food, was told the biscuits are about 8 mins out did I want to wait? Well yeah since I paid for them. Pulled... around...waited. food brought out. 1st bag went great, 2nd bag not so great. Worker thought i had the bag and let go....Gravydown my thigh and leg- positive note, it was really really hot and literally burned the beegesus out of my leg. Had to ask fora new bag as it was full of gravy (as well as my seat) and biscuits- the blank stare was baffling- but I got it- she was alittlecaught off guard and did apologize. Got ALL the way home....and realized was missing food items I paid for. 2nd time thishappened and I wasn't driving back for a potentional 2nd round. !!! Usually I'm pretty chill but come on.... you weren't thatbusy, no recepit given. Think a manager or someone would have come out to make sure I was good??naw..moving on!! That's the lasttime they get my business- u only literally get to burn me once! I'm sure the franchise doesn't care... Read more

Shelby Wright 2 years ago
1

Decided to go to KFC instead of Chick-fil-A, WRONG CHOICE. I ordered a REGULAR classic chicken sandwich and instead they lazily... threw two SPICY chicken strips on bread. I had to throw it away I can?t eat spicy. Should have gone to Chick-fil-A!!! So mad Read more

Sharon Fontenot 4 years ago
2

The chicken was to spicy and over cooked. I ordered crispy but not spicy and petrified. My mom couldn't even chew it so I... ended up having to cook for her anyway. Mac and cheese was dry and mushy, wish I would have saved my $26 bucks. I don't evenknow how much it was because I didn't get a receipt he didn't even ask if I wanted one. Next time Taco Bell..... Read more