Reviews for JJ's Grub Shack in Phoenix, AZ
Our experience here wasn't the greatest. The staff seemed more interested in their own social life than socializing with the... customers. The staff also didn't seem to have any dress code standards either. If you want to where a tube top showing off yourstomach on your own time is one thing but not in a place of business. The food wasn't anything special. I ordered a burger andit was bland and the bacon was just thin bacon like you would get from McDonald's. The drinks were ok but our friend ended upgetting what seemed like two of their drinks mixed into one. Read more
The manager is great, trying to pick up the slack for his servers and his bartender who has ZERO ability to wash her hands. Our... order took almost an hour to get, NOT busy. Bartender hasn?t washed her hands once, ate something out of the container thatholds the limes, moved multiple trash cans around then went straight to handle clean glasses. I also witnessed her give someonecash back then push fries back onto the plate so she can deliver it to the customer. Where is the health inspector? Food was notvery good either. Won?t be back!!! Good manager but damn, someone needs to train the staff here. Read more
Went for lunch. Food was pretty good. Beer was cold. Wait staff was super friendly and attentive. We will be going back for sure... and next time we will be taking advantage of the pool table. Read more
I feel bad leaving bad reviews but this place was pretty bad. Looked like it could be a cool place upon walking in and seeing... lots of TVs, a pool table, cool looking bar - but then realized I didn't know what to do. Like, nobody was up front and wewaited a bit to be greeted. During our dinner I noticed everybody that walked in looked confused on what to do because it tookminutes for anyone to go say something to new patrons. It was kind of strange. The order didn't come out correctly (somemissing items) but was corrected - not a huge deal. The silverware doesn't include a knife and I wanted to share food withothers so I asked for one and the waiter said he'd grab one. The waiter went to the kitchen, came back and passed our table totake another table's order. This happened a second time...still no knife. So I asked him and he said it was in the dishwasherand shouldn't be much longer. This was very confusing since I've never experienced a restaurant without knives. It eventuallyshowed up and was just a regular butter knife but did the job. The burgers were bland and more akin to something you'd expectfrom a dive pub in the middle of nowhere. I also tried the "Saucy Bird". Note the word "Saucy" is actually in the name and youhave to tell them which flavor wing sauce you'd like. I can assure you there was enough sauce to see they used sauce to cookthe chicken but there was nothing saucy about it. Like, it was dry. The wait time for food, getting help - all sub par. Thewaiter was nice/polite so no complaints there but it just seemed really unorganized and without better food there's really noreason to go back. Unless you just like hanging out at the bar for drinks and to watch tv, then this might be your place. However, not the place for family or date night - at least for me. Read more
Diane was our server tonight, she has been a few times and is a great server! Always checking up on us making sure we were good.... We love to come here after a stressful day at work for happy hour we love the cold beers and delicious hot wings! I personallythink these are the best wings! Never had a problem with our food or workers. Definitely recommend!! Read more
Real cool pub, good food, great variety with amazing salads, pizza and a fabulous burger Staff is real friendly Diane was on... top of all of us at the bar. Staff all around is concerned of your enjoyment, a nice atmosphere for sure. Read more
Got on Facebook after work and saw JJ posted a video saying that all ?Sammiches? were 50% Off today and they lower the price of... beer and added reverse Happy Hour from 3pm - 6pm! It was located in the building that Native used to be In. On the inside itlooks the same as Native. The service was great! The Margarita was very tasty, and the fried pickles were fantastic! Theyweren?t too greasy, were nice sand crispy. The salsa was great! It was not watered down and had a nice kick to it! The pizzasauce was actually very good on the pizza. It did not taste like tomato paste. When we got the check I realized I was chargefull price for o e of the ?sammiches? and I mentioned it to the server. I showed her the post on Facebook and she brought to themanagers attention and they fixed it right away. No fuss at all! It was a great experience and the food was great too!Definitely going back! Read more
Was shocked when my wife and i finally decided to pop in after driving by everyday. It was surprisingly bomb. had a club and my... wife had saucy chicken, it was great food, should get better stars, their fried pickles were awesome, not soggy, still hadcrunch after i got home with food. Great quick pick me up. Read more