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Reviews for Jimmy John's in Phoenix, AZ

Nathan Libby 1 year ago
1

It might come in 15 minutes, it might come in an hour and half and they won?t even say sorry. Enjoy wondering and waiting.... They?ll lie and say the driver is stuck in traffic if you call. It does appear to be how you roll. Ordered again today and itwas an hour again, this location sucks. Jersey Mikes it is from now on. Read more

Jason Miszuk 1 year ago
5

Jimmy John's is absolutely amazing Great place to get a sandwich. I highly recommend the gargantuan sandwich Great sandwich huge... big keeps me full. Jimmy John's is the same consistent quality across all locations Love eating sandwiches at Jimmy John's.Thank you for reading my Google review Read more

Glenn D 1 year ago
5

Hey Jimmy J'z is the tasty goodness!! an I'd get a sub any day of the week! but I got one weird question why isn't there a drive... thru ? It just seems like it would add to the freakishly fast delicious subs... Anyways Read more

Susie Torres 2 years ago
1

I pointed out that I couldn?t find the ramp for my walker and the staff was rude. The first person wasn?t even going to tell her... manager. The manager didn?t care and some random employee tried to make me feel bad for needing accommodations. I will notreturn to this location. Read more

Molly Days 2 years ago
1

Save yourself your time and just your patience with these workers & go somewhere else or at least to a different Jimmy johns.... You?ll thank me later. I know these workers are always high on the job but they could at least be nice. No harm in a little bitof customer service right :) Bread was stale to the point where it hurt my jaw to eat. I honestly wasn?t going to say anythinguntil towards the end when I noticed half of my toppings were missing. I was trying to save myself the overall annoyance oftalking to a manager. When I went up to ask/talk I was greeted with not an ounce of customer service. Chuckles under theirbreath, rolling eyes. Not an apology, nothing. Absolutely nothing. Then when I left the store I notice they all go to the backand she?s telling the rest what happened, giggling pointing. Oh yeah I also didn?t get any sort of compensation, refund,nothing. I work in customer service as well and I can understand annoying customers definitely, but I was not one. All Iwould?ve appreciated was an apology or something, literally anything. Instead I got a girl with pink hair that was supposedlythe manager who said little to no words. If I was the manager I?d be apologizing for STALE bread and MISSING toppings. Read more

cara whitley 2 years ago
5

I did a large corporate order for pick up at this location. A few days ago I called the customer service line with questions and... got great customer service. Then today I did the actual pick up. I am very impressed that it was completely done by my pick uptime, everyone I spoke to was great to deal with, and they helped me to my car. The box lunches were a hit and done perfectly. Iwas not able to leave a tip on my card and didn't have any cash on me. They deserved a tip! Jimmy John's add a tip line forcredit card payments please :0) Read more

Joe Books 3 years ago
1

Ordered for lunch at work like I do sometimes. Took one bite and saw the mold on the other end. I called them to say there was... mold on my bread that the guy on the phone replied right away "there's no mold on the bread!!" it was just a little John andy'all are making me seem like a Karen for calling. I'll never order from you guys again ???? Read more

Larry Violette 3 years ago
1

"Im the general manager" so he stated, no name was given, no responsibilty taken. Waited well over an hour, it would have been... more, had I not called to find out where my order was... it was left in a part of my building that I dont even work in. NEVERasked for contactless delivery. The order was a mess, Tuna, was not meant to stay in an non air conditioned space for long Badservice, and moreso poor management, what kind of manager will not even give you his name??? Sandwich was such a mess it leakedthough the wax paper I'm a valued customer of 15 years not only feeding my family, staff and customers, I've speant close to10K with this business easily, they have lost a very good customer Larry Violette Read more