Reviews for Jack in the Box in Phoenix, AZ
Can never go wrong with a quick breakfast jack combo but the customer service here was absolutely terrible when I got there... there was nobody there and I see why. For this area a Jack in the box should be super busy & the way I was treated like I wasbothersome to employees and had to wait a while to ask for sauce also asked to use the restroom twice and was told to hold onand my order got ready before someone let me use the restroom as they had a code on door. Very irritated by the entireexperience. I?m not sure what the kids name was who was the most rude but he was there taking my order on this Saturday morningbefore noon. He need customer service training to the max! Read more
Been sitting in the drive thru for 25 minutes, just one car in front of me now. Had to give my order twice at the drive thru... speaker because the worker could not hear me due to her coworker yelling at her and she was ready to walk out. How do I knowthis? Because she told me through the speaker as I was trying to order! Hope the food is better than the service.... Read more
The newly redone spicy chicken sammich is terrific!!! Well done Jack! You can't go wrong with mini churros, curly fries and... being open 24 hours!!! Read more
I use to love coming here a few years ago but since I?ve been back the employees are rude and KRISTA who was blonde and looked... in her 40-50s was sweating all over, KRISTA was extremely rude and didn?t allow me to go to the bathroom I felt it was raciallymotivated because she expressed that she did not want me to use the restroom due to her not wanting to clean up after me, as ifI was going to trash the place ?? I just wanted to wash my hands because the place was filthy with beetles crawling.. and whenwe first arrived the floors were wet without a sign and she advised us to be careful because she had just washed the floorswhich were completely wet with dirt and a few bugs she rolled her eyes after. After her refusing to let paying customers use thebathroom to wash our hands we asked for a full refund due to her very immature behavior and because she looked kinda slovenlyand she was sweating a lot her coworkers were also all glaring at us. I won?t come back here unfortunately That was too awful ofan experience and I would advise people to just go the Jack and box on Union and 7th because they were a lot nicer. Do not comehere they are careless with your food and rude because your ordering it, & it seems like KRISTA hangs out behind circle k atnight to get her fix if you know what I mean? Read more
The staff was nice and the service was acceptable. My fries and egg rolls however were so overcooked as to basically be... inedible. I also ordered egg rolls and then asked for sweet and sour and they told me that they had no sweet and sour but I hadalready paid for the egg rolls at that point. The Coca-Cola was also not mixed correctly or something because it was also notable to be consumed. Read more
This place is great they took care of us and that good service. Hey maybe they should get you some clothes that fit though... that's not a good look Read more
Everyone knows how much I love Jack in the Box tacos. But tonight I went to this Jack in the Box food drive-thru they were quick... real friendly then I pulled out into the parking lot and pulled over thought I'd go ahead and eat because I had a little ways togo before I got home. And I was very very very disappointed I also ordered some bacon cheddar potato wedges they had one ormaybe the back of a spoon or smear of cheddar and bacon on it and that's it in a container was half empty or more than thatempty. Very very very disappointed that will not be going back to that Jack in the Box I'll stick to Jack In The Box by myhouse. Read more
Went here 2 times different days I pay for the meal burger and fryers and only get a burger no fries. Went today and I ordered a... checked stack cheeseburger and I get a breakfast sandwich instead Read more