Reviews for Jack in the Box in Phoenix, AZ
Closed, when it was clearly within posted open hours. No explanation. No apology. Nothing to indicate the reason for the... inconvenience and the wasted fuel! Read more
Sat at drive thru with no one answering. Came to drive window and watched employee on the phone smoking in the store. He... reluctantly came to the window to tell me they were closed with 30+ minutes left. Refused service to customers is uncalled forshort staffed or not. Rude teenage kid burning company time and refusing service to customers Read more
the dining area is so "unused". it can maybe seat 40 customers and only 2 people in for lunchtime. very sad.
Horrible service. Ordered on the app and was told the order never was sent. Showed confirmation and was given a completely... different order. Rude employees. Read more
Went drive through. No cars in line so didn't wait. Most of the time this is a great location, but my food was gross and they... got my order wrong. I almost never call the restaurant to say my order wasn't correct and I didn't this time either. The younglady was really nice. Read more
Total ????, I stopped going there 5 years ago. I thought I?d try again but the same result in a different approach. Highway... robbery prices for inedible food. Fries stale, they refried them and expect customers not figure. Poppers popped with no cheeseleft in it. Big oversized dude that works the counter just threw the packs of sauce on the counter even before any of this wasdiscussed. I?m guessing he was happier at McDonalds. Anyways you make the choice but I have a lots of choice, especially livingaround here, iconic American brands have turned into an eyesore to add with greed of ridiculous prices for junk quality.Inflation & price matters just as quality of food & service does. Read more
Worst service ever. Took almost 5 minutes for somebody to take my order after standing in front of the cashier. Not only did I... have to wait 15 minutes to get my food. I clarified my order; and they still messed it up. Manager needs to get some customerservice clases. At least the dining room is clean i give that to them. Read more
I have lived in nine different states and have been out to eat at more locations than I can count. This restaurant was the... dirtiest, filthiest place I've had a meal. The entry door was filthy, the floor throughout the entire restaurant was covered indirt and food. The soda machine looks like it has not been cleaned in at least a year. All the table tops were filthy. Therestroom defies description. I would not eat in this restaurant if I was starving. If the visible portions of this restaurantare this dirty imagine what you cannot see behind the serving counter. Stay away. Read more