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Reviews for Filibertos Mexican Food in Phoenix, AZ

Ian Scott 2 years ago
4

I love Filibertos, their brand is great. But the last two times I went, they had me waiting over 20 minutes in my car. And the... carne asada fries were dry as hell. Normally they're great. Read more

Esau Solomon 2 years ago
5

this is my go to place the food in fantastic served hot portions are huge staff very professional always clean in and outside... the restaurant best in Phoenix or anywhere else in my opinion keep up the good work feed the world Arizona anyways?? Read more

B L 2 years ago
4

I've used online and in person ordering they are both quick, get what you order & they are always so nice. I would recommend... this location - taco salad is really good. Read more

samuel jackson 2 years ago
2

The tostada looks as if someone took a bite off the shell. I will not go back to this establishment. I should have taken the... time to go to the one on 75th ave and lower buckeye. Read more

Stephan Muhammad Sr 2 years ago
1

My wife and I like to come here for their carne asada burritos & horchata drinks. Normally everything is (mostly) ok except the... fact that whoever is taking our orders at the drive thru can't seem to hear us very well whether it be an equipment problem orsomething else. We came yesterday (04/19/2022) in order to pick up some dinner. We went thru the drive thru and experienced thesame usual problem of not being heard correctly when ordering our food. My wife ordered the carne asada quesadilla w/ guac &sour cream...no problem there. I ordered a #1 pollo asada with no beans (because they use lard or pork and we don't eat pork,very bad for you) just rice in place of the beans. We also ordered 2 Large horchata requesting little or no ice. We were toldthey can't do no ice because the mix already has ice in it. So we asked for as little as possible. They seem to overload thecups with ice and we don't like that. After misquoting our order a few times we thought that everything was in order. We werehanded 1 horchata and then the lady closed the window. I waited patiently thinking they were preparing my horchata. Once thewindow opened up again and I asked for my horchata drink I was told we only ordered one. I was really irritated at this point. Iwent ahead and reordered my drink as we both vowed we wouldn't come back to this location again. We should have checked the foodbefore pulling off but we assumed everything was good. I was not happy to open my plate to find that half of what I ordered (therice to replace the beans I can't eat) was replaced by garnish I did not ask for. Seeing that we paid around $31+ for all of ourfood I didn't think it was a big ask for a little more rice. I didn't want to ruin the time spent with wifey so I didn't returnthe food, which was my first thought. The service from the work at the drive thru window was poor as well. It was as if she wasnot happy about the fact that we weren't happy with their service. What did she expect when Read more

Chirag Patel 3 years ago
5

Excellent food made fresh and fast. A great variety of tasty and spicy salsas. You do have to pay for the chips now, but for... about a dollar, it is a great deal for fresh hot chips. Read more

chaz palio 3 years ago
2

Normally i like this place but today the lady at the drive through... The one that talks aggressively for no apparent reason.... She was the one who took my order originally. I realized there was a mistake with the order once I got home and I was halfwaythrough my burrito. I came back to the store with my receipt promptly to exchange the item for the correct item. She didn'tbelieve any mistakes were made and shook her head in disbelief that I insisted that I receive the intended item. I was thenpresented with a burrito much smaller than I've ever seen come from any Filibertos. Please note, I did take a bite from the newburrito to verify it was chorizo before thinking to take a picture and write this review. I'd estimate the bite took about aninch or less off the end. I really dislike the fact that I have to interact with this person while visiting my favorite foodchain. Please fix the grumpy attitude drive through lady. Update 7/23/2021: Grumpy drive through lady still works here and isstill grumpy every single time. I'm gonna take a few years off this location and hope she disappears eventually. I'm guessingshe's family of management or something because there's no possible way someone with this much attitude could hold a job for aslong as I've been visiting this place. I hope she gets the therapy she needs. Read more

Greg Rosenberg 4 years ago
5

Don't get me wrong, I like Taco Bell. But with Filibertos, why would anyone eat TB? The menu offers a variety of options and... portions are huge... They fill the entire box! I ate the majority of my meal, but finished it the next day. Plus, they have manygreat sauces to choose from. Read more