Reviews for Dunkin' in Phoenix, AZ
Horrific service. Staff failed to communicate and orders go unfilled. Waited for 20minutes for my Mobil Order
Had a correct order today and my pup enjoyed her pup cup. New day: 1 star today I'm not sure what this is however it is not the... caramel mocha latte that I ordered. So disappointed ?? Read more
Love this place! Stephanie was so kind and helpful, we were having app issues and she went above and beyond the usual customer... service you find nowadays. She fixed our issue and made my wife's birthday extra special as a result. We will be lifelongcustomers, we need more amazing people like her in this world. Read more
Stopped for coffee on National Coffe day Unfortunately the app was down, When I asked the cashier if there was anyway to get the... promo, she stated it's not our problem we don't control the app, do you want to order or not? Read more
Really clean and tidy location! Stacey is so friendly and caring to the customers! She was absolutely the sweetest and funniest... gal that made my day! Got my order fast and it was hot, tasted amazing! This is now my favorite location for sure!!! Will beback again and again, no question. Keep it up!! Read more
I am a former employee at this dunkin. The employees make the work place super toxic for customers and other employees. The... manager Tina, and the District manager Andrew, disregarded all of the comments about the store being unsanitary and having thegrowth of black mold. The mold mainly grew in the ice machine. They were well aware of this and still decided to servecustomers. The drains were always filled with mold, the backs of the counters are never wiped down so there is old chunky, Milk,cream, syrup, and bacteria. I did my best to sanitize as much as I could while I worked there, but nothing was ever done aboutthe other issues. The managers acted clueless when we brought up any situation regarding the bacteria growth. Serving peoplewith ice that contains mold can make people very sick. I?m just making everyone aware of what it really looks like on the insideof this place. Please do not order from this location! Read more
I am a daddy of two daughters and hold a high value when it comes to spending quality time with them. Dunkin' Donuts is one of... the places I go to uphold this tradition. Every time we come here the customer service is fantastic, the doughnuts are alwaysfresh and more importantly we get exactly what I look for...a happy belly and more good memories! Read more
Donuts were fresh and lines were long .. but it was thanksgiving day and they were about the only ones open.