Reviews for Church's Texas Chicken in Phoenix, AZ
Every single time I come to this location they always say 20min wait on chicken they never have anything ready ever.. Idk why... they even have this location open. Worst customer service ever. They need to seriously just shut this place down. I always haveto go to another location Read more
Missing food from order extremely RUDE manager assumed I was lying tried to tell me that they closed at 7pm when I was clearly... in the drive through around 7:55 8pm alo g with other cars..please double check your order if going there and be careful becausethe manager will assume your lying if you order is incomplete . Read more
This place has to be the worst the hours the customer service all together we need a new place of business at this intersection.... I work in the area and never will I go here again not once have I seen them open on time they always have a sign in the windowwith some excuse!! Please consider putting something more reliable here tired of wasting my drive time 4 lunch just to be letdown over and over again!!! No star it just wouldn't let me post without putting 1 atleast smh Read more
Super effective staff. Apologetic it something is still being made and tell you what you're waiting for in your order. Customer... service rocks drive thru has quick service to order. Thank you for the extra food! Will be returning in the future!! They knowhow to expedite food fast and effectively. Thank you Churches Chicken Read more
Very nice staff and patient as we were figuring out the options (don't come to church often). And fast for getting our food!
The girl at the window was rude. Gave me my food and just walked away left the drive thru window open. I felt like I was... bothering her. No customer service manners. I know it's the hood but sheesh! This isn't the first time but definitely won't begoing back to this location or any other churches, second time in a row it made me sick to my stomach ???? Read more
I got the fish. Literally the breading from both sides put together was thicker than the fish. You can't tell by the photos but... the place is filthy. Like Years Old Worn in Grime. Some of the dirt no doubt has a sad story from the 1950's! Read more
First person that took our order wasn't very nice but once the second person was very nice and helpful!