Reviews for Chipotle Mexican Grill in Phoenix, AZ

Ordered a burrito, bowl, and quesadilla. They didnt make include my sons quesadilla. Employees too in a hurry to close and not... do their job correctly. Never ordering here again. Read more

I love going to Chipotle ? it?s one of my favorite places to eat! This particular Chipotle is just like the rest? good food,... good prices, good vibes. Today, I went to place an order for pickup while on my lunch break through the Chipotle App and I wascharged TWICE in my bank by them and the order didn?t even go through to their system at the restaurant. I was really frustratedand almost ready to give up, but I went inside to get some help anyways. The cashier, John, was kind enough to hear out my issueand help resolve it. I?m not sure if he was the manager at this Chipotle, but he was taking responsibility like one! John wasexcellent ? he has amazing customer de-escalation and resolution skills for just being a cashier. John helped me get a refundand I was even able to get my order for free. I will definitely be coming back to this Chipotle because of the great food andgreat employees. Read more

I come here on a pretty regular basis and typically have a good visit. Occasionally the chicken will be burned, which I don't... mind at all, other little things from time to time, generally no complaints. Clean tables, service is fast and friendly, parkingis abundant, food is good. The prices recently went up, but I think we all know who to credit for that development.... Thislocation is a pretty good representation what Chipotle strives to be. Read more

I'd give this place a zero star review!! Ordered a bowl and when I took my first bite I could taste the dirt in the lettuce ????

Old guac Stale chip Salty n dry chicken Rest was good

Edit 2022-08-30: ?Let me just order off my phone for 10min?? Edit 2022-06-06: should not allow people to order for groups off... their phone in line. Pre-order or gtfo. Edit 2022-05-18: Bowls continue to be soggy soups. Beans aren?t strained, veggies notcrisp, meat juice poured in. Just ends up being a mushy soup. Staff is great, even when lines are long and customers areimpatient. Read more

I guess they changed the red sauce recipe? I couldn?t eat it- my mouth & lips were on fire! Extremely HOT .. veggies were burnt... charcoal color! Read more

We did a group order at my work and this is what I got! I ordered a salad and they gave me like 5 pieces of Lettuce and a... minimal quantity of the rest of the ingredients also a tiny amount of vinaigrette and the chips were extremely salty. I likechipotle but looks like this is not a good location to get some. Read more