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Reviews for Chipotle Mexican Grill in Phoenix, AZ

Jessie Cureton 1 year ago
1

I just left chipotle and have never been so disrespected in my life. The employee their name KYLE was so rude to me. All I asked... for was a veggie bowl and it was only 9:30pm. I understand it was close to closing time but this is a business and the service Ireceived was not nice! He needs to be fired! He literally threw my food in the bowl and had a really bad attitude. I will becontacting corporate and sharing this on all social media platforms. Please share this. I?m an so upset. This is not ok! This isthe chipotle located at 4423 East Thomas Rd. Phoenix! Read more

Mike Lindstrom 1 year ago
4

Love Chipotle overall. The area can attract some unique types for sure. One clue is the pass codes on the bathrooms. Lines can... get long during peak times so order ahead and pick up. Read more

Ada 1 year ago
1

Crew was rude to us after a white male in front of us (2 ppl, poc) was rude to them. Made us wait while it took 3 workers to... help said white male, and when the other workers returned to the assembly line, 1 of them skipped my partner and took the whiteguy's behind us in line order. So with our order being broken up, we let him go ahead bc half of our order wasn't finished andwhen the workers came back to our order finally, they were plopping our toppings on and rushing our order thus making thepackaging look sloopy. Overall bad experience, neither of us are gonna be coming back. Read more

Destiny Alicia 1 year ago
1

I cannot stand this chipotle. The first time I tried it I believe they left their food out for far too long and I got food... poisoning but that is not why I?m writing this review. I gave it another another try twice this week and for one the white ricewas hard to chew both times and If you ever get take out at this location at night, I swear to you the platinum blonde girl w aseptum piercing will purposely not put your chips in the bag. It?s happened to me twice now. It?s very much not a big deal buteven if you call this location to get sent straight to some automated message and can?t even speak to anyone to complain aboutit. Read more

Chris Martin 2 years ago
1

As a former Chipotle restaurant manager this place is absolutely filthy and under cared for. Multiple times I've been into the... location and there's been nobody in line no to-go orders being made staff standing around and dirty lobby. Just going to chooseto take my business to a different Chipotle. Read more

Will 2 years ago
1

For how long it takes them to make orders placed ahead of time, you'd think they would be spending time making sure it was... correct. This is the worst Chipotle in the valley. I've attempted to order 4 FOUR steak burritos and NOT ONE contained anymeat. How do you mess it up that many times in a 24 hour period? Read more

Tylen Pavlovsky 2 years ago
1

I?ve eaten at chipotle multiple times at various locations and this was the worst experience I?ve ever had. I walked in probably... 10 minutes before closing and got this pathetic excuse of a bowl. This photo really doesn?t do it justice. There was hardly anyingredients in the bowl at all. Chipotle is known for their massive burritos and bowls and this was absolutely ridiculous. Icould understand if they were low on ingredients and about to close but, that wasn?t the case at all. All of the things I askedfor, had plenty of food left in the serving pans. That was definitely the last time I?ll visit this location. Take my advice andsteer clear unless you want to pay $12 for a half empty bowl. Read more

Michael Stokes 2 years ago
3

Haven?t been here in a couple of years. Very inexperienced staff. Nobody knew how to do anything or answer simple questions.... When I saw the way this guy was making a burrito I knew he had never made one before. There are basically two ways to wrap aburrito. Sides and then roll, or tuck in the front and roll and close the sides. This guy made a square a burrito even after Iwas trying to tell him how to make one. No management anywhere. Not going back again. Giving it three stars because it wasdelicious. Normally their burritos fill me up because I tell them what to put in them, and also there tortilla was a lot largerthan it is now. Before I was making two meals out of one burrito and now I was hungry after eating this thing? Read more