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Reviews for Chick-fil-A in Phoenix, AZ

Alice Perkins 1 year ago
5

Employees happy and smiling. Order was correct. I was in and hot with a hot, delicious spicy chicken sandwich and a shake.

Kayla Sutter 1 year ago
1

Worst Chick-fil-A service ever. Only location I?ve been to with rude employees not to mention insane wait times. After parking... out front for 10 minutes the lady who brought me my food said ?k I have a breakfast burrito, grilled nuggets, and all that jazz?and shoved it through my window and walked away. Can?t make this up Read more

samir patel 2 years ago
1

You never accept that in Chick-fil-A something like this, we had the worst experience at this place there was no customer... service at all. No greetings no thank you nothing ,it felt like they didn?t want to help us they told us oh our menu it?s notworking and we have only a few things available then we told them oh then you should have a biscuit. You should have hashbrowns, biscuit, if you have coffee, then the cashier told us. Oh, we have that beginning she mentioned they have only fewthings, if the restaurant is open all equipments should be operational and all the food available, so why they are not servingis very questionable for Chick-fil-A because the serving food menu is not necessary item, they should know what they areselling. The restaurant was not clean there was soda on the floor and tables dirty. One of the employees was sitting on theground and not working. This happened on oct.22 around 8am They made nice looking restaurant hop in future they serve good ???? Read more

Bryce Terry 2 years ago
1

paid $10 and change for 8 nuggets the size of a quarter

scott vinson 2 years ago
3

My first ever Chick-fil-A. A little greasy. Was ok....I would go again but defo fast food

G M 2 years ago
5

Paid street parking, takes cash and card. Some outdoor seating beneath umbrellas and booths and high-top tables inside. Beware... that this location is on campus and therefore becomes very busy during lunch (except during the summer). I don't typicallyreview fast food locations, however the staff here is awesome. Many of those that take orders up front will remember regulars bytheir first names, ready to input their usual order. Special shout out to Dorota, who is as genuine and as hard-working as itgets. Plus, Miss Patty is always there keeping the spot squeaky clean and ready to ask customers how they are doing. At the endof the day, you already know that the food is going to be good, but swing by here for a great experience along with thedelicious chicken! Read more

Anthony D'Amato 2 years ago
4

The food was as good as advertised, but the menu was smaller than every other Chick-Fil-A I have been to. There was usually a... rush due to the college students (like myself), but the service was still quick. Read more

Kevin Day 2 years ago
3

I was happy to find a CFA in the downtown area, but I was disappointed. The restaurant was extremely busy because of the nearby... ASU campus, but the staff did a great job! The food quality was adequate, but I was disappointed that there was a managersmeeting, during the lunch rush, at the large height-top table. WHY would you have a managers meeting during lunch, and occupyseats?! The staff could have used the additional help from the managers. Also, they are not part of the CFA Rewards program, soyou cannot use points that you have on the app. They have signs that inform customers of this, but you?re also not able to earnpoints with your purchase at this location. I reached out to CFA and expressed my concerns, but I received what appears to be anautomated reply (it did not address the managers meeting concern that I had). Read more