Reviews for Chick-fil-A in Phoenix, AZ
I appreciate the 2/3 of the way full and cold fries and my order being taken incorrectly!! You guys are great!
I went through the drive through ... so I can't rate the atmosphere. As for the chicken sandwiches I purchased as a meal... the... chicken was over cooked and dry. I like more than two pickles. Try the Polynesian dipping sauce. The fries were not as crispy???? as they should be nor were they cooked through. A little disappointing this time !!! Read more
Horrible experience my food was disgusting couldn?t even eat it who gives you food that looks like this cold and soggy what a... great experience Read more
I LOVE this location the staff is friendly, the property inside and out looks clean and well maintained. But for some reason... EVERY TIME I order from here, something is messed up. I wanted the grilled chicken club sandwich, and their sweet tea. Teawasn?t even slightly sweetened, and they gave me nuggets. Sometimes I am too hungry and too tired to remember to check. Or someout there are too busy handling kids, phone calls, or maybe even dealing with their own thing and are lost inthoughts. Regardless, I think they should repeat orders, or have a display similar to McDonald?s. This way we as the customers,can see and read it for our selves. Read more
I always expect there to be a long line at Chick-fil-A but they usually move very quickly at the other stores. The line at this... location was insane and moved incredibly slow. After waiting in line for almost 20 minutes I finally got to the menu and the guytold me to hold on, sat there for an additional 3 minutes before he took my order. Guy seemed like he was in a bad mood at thewindow. My chicken sandwich was slightly cold and hard, chicken was thin. I asked for NO TOMATOES! I got not only 1, 2 or 3, but4 tomatoes! Lettuce was also soggy and gross. I?ll probably never come here again Read more
Found a large cockroach in my salad yesterday. It was alive. When i called the restaurant to let them know i was told i had no... proof unless i brought the living roach and salad back to show them. Not only is this disgusting but poor customer service. Read more
Really sucks to have to do a review like this coz Chic-Fil-A's food is always amazing, but they really need to pay attention to... their orders, including Door Dash. I have never ordered a chicken sandwich without the bun, yet the past three times we haveDoor Dashed an order, they always leave out the bun. We have double checked our order each time, yet they still manage to foulit up. Nothing like getting a chicken filet crammed into a wrapper and having the cheese stuck to the wrapper instead of thefilet. Pay attention to the orders as they come in. Read more
For the 1st time ever and to all the chick fil A restaurants I've been to this particular store did me wrong. I order 4ct mini... chicken biscuits and all 4 pieces of my chicken were tiny scrap pieces of chicken that were really more like just the crust thatwere definitely not enough to fit the biscuits. I'm very disappointed! You would think that yh we employees preparing the foodwould see how little and scrappy crust the pieces were and not even use them right! Read more