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Reviews for Boston Market in Phoenix, AZ

Sarah Hart 1 year ago
2

Went in to order and this place literally had nothing no red dill potatoes was told we don't serve those anymore everything... looked like it had been sitting in the cold trays all day they chicken was not fresh either it was sitting in a metal traynothing looked appetizing yukk how do let this store represent your company? like thats just gross if I wanted cafeteria foodI'd go back to school omg don't go here if you want good fresh roasted chicken not sure what they are doing at this place butit's definitely gross!! Read more

Crystalline Phoenix 2 years ago
3

The dining room was closed due to AC not working. The bathrooms were also closed so I had to run to Albertsons to use the... restroom. I had the meatloaf and it was dry. Read more

Bonnie Reinhardt 2 years ago
4

The employees were very helpful and patient. The food was excellent. A/C was out, but it was being addressed. Workers... apologized even though they were uncomfortable also. Fans were brought in for comfort, which I felt was above and beyond. Read more

Lonna Kay 2 years ago
2

Very unfriendly. The woman serving me was borderline rude. I did get my meals in a timely manner. But it was such an awkward... Transaction, I don't think I will be returning anytime soon. Food ain't That good! Read more

Tim Cobb 2 years ago
1

NOO!!!!!!. I had two three piece meals with two sides it came out to $27. The chickens were so small. I had thighs they look... like little leg pieces. The manager said that his chickens are young chickens and they are about a pound a piece and that's thewhole weight of the old chicken. The sides were Bland. I will never come back to Boston Market again. I thought after years andtrying to hold on to their business they would improve their flavor and food quality. But that is a NO!!! This is a thigh..lookhow tiny it is.its smaller than KFC chicken..SMH. Read more

Darlene Landgrave 3 years ago
1

I found a nail inside the corn bread it was baked into the corn bread and the manager said that I tamper with the evidence... nasty....keep safe during covid avoid this location, She did not give an apology. During this pandemic I made a report toMaricopa health department. Read more

Karen H. 4 years ago
5

Here in the Phoenix area for business. Eating out gets old. Boston Market was a nice change of pace, with a feeling and taste of... almost homemade; without going to a sit down restaurant. It was easy to order from their online app. My order was hot and readyfor my pick up at the time they stated it would be ready. Tried the meatloaf, mashed potatoes and brussel sprouts with baconcombo. Although the meatloaf doesn't look super appetizing, it was surprisingly good! Customer service was great too! Read more

Dain Hall 4 years ago
1

I have been here several years ago and I remember great food. Meatloaf tasted like it came out of a can, loaded potatoes were... crunchy and apple cobbler looks scary (see picture). I won't be back again Read more