Reviews for Baskin-Robbins in Phoenix, AZ
Awful customer service! Completely wrong order! Brand new employee didn?t know how to help and manager didn?t care enough to... help. When asked for a corporate number I was given a number that was out Of service. The grandkids and I will not be back! Read more
One of the nicest locations I've ever been to even tho the neighborhood is very interesting..... The staff is very pleasant. I... absolutely love this place. Read more
Wanted a nice cool snack with a waffle cone but when I got there No Cones at all . How are going to be a ice cream shop with no... cones just wow???? Read more
I was so much wanting to have some Baskin Robbins ice cream that I took off work and drove miles to get to this location Feb 11... 2022 12:30 pm. Unfortunately neither of the two folks working the counter ( a young man and a lady ) could understand Englishenough to take my order so I ended up getting some organic blueberries on the way home.. Read more
Place was extremely filthy ice cream melted all over the counters, I ordered the chocolate fudge and it was melted and I told... the kid to not give me the melted ice cream did anyway, it was a very small serving and it was also added in a birthdaystrawberry scoop with sugar cone and he charged for the cone when its included.very small skimpy scoop and a very bad attitudeby the server as if I was annoying him, I would like this replaced also the ice cream did not taste fresh oh, I'm tired of theincompetency experiencing in the city of Phoenix and its workers when they're paid so well! Receipt 2969 8:12 p.m. SundayFebruary 6th. I will be contacting the corporate because I had a bad experience when this was supposed to be enjoyable neverhave I had an experience like this at 31 flavors. Read more
Called to see if they finally had ?winter white chocolate? yet ? they did. = ))) I zoomed up there and got some. it is so... so good. Taste like chocolate covered cherries. haven?t had in years. the two stores by my house closed up years ago, IndianSchool area. the lady seemed very nice on the phone and in person. took home a quart and ate the whole thing New Year?sEve. it was off the hook. this place is an A+ all the way. Read more
Good ice cream. I tried the green tea ice cream. I have had better green tea ice cream elsewhere (grocery stores and Milk Run).... I ordered my favorite scoop and 1 other flavor today. Rainbow Sherbert here is the best in the world. (I would never buy rainbowSherbert anywhere else unless it was a store package of Baski -Robbins.) The other flavor I got is Lemon Custard. It is a goodflavor. Halloween and 31 discount ($1.31 per scoop). I may be off on the cents part, don't have the price memorized. Read more
10/7/22. @ 1800. As soon as I walked in, all 3 employees helped with the order. Great customer service. Very friendly. Love the... great work ethics. Read more