Reviews for Wendy's in Philadelphia, PA
Nice and clean, friendly staff, but majority of the menu items were unavailable..this was the 3rd time I was there for the apple... pecan salad and they didn't have. 3rd time within 1 week and a half. But the very nice and helpful staff made up for that...Ilove GREAT CUSTOMER SERVICE! UPDATE: July 15. 2022 Thought I would try my luck again with the Pecan Apple Salad again and yup!They were out. The manager-Marisa saw the disappointment in my face and did what I consider ABOVE AND BEYOND for acustomer....she went in the back a made me a salad...As everyone knows, I LOVE GREAT CUSTOMER SERVICE. martina and the rest ofthe crew were amazing also. Thank you Cottman Ave. Wendy's. Look at my Salad in my pictures.Update: Same great customer servicefrom this store. Read more
Food is always served tempid at best! Adding an update to review...I haven't gone to this location in a year, and it hasn't... gotten any better the food still served barely warm Bourbon bacon burger was made with very little fried onion and smashed flat...like the employees could care less!!!! The fries were horrible so much for the guarantee, not worth the extended wait!! Iwill not go back here! Read more
Came here about a week ago and it is a very nice Wendy?s. The service here is great, it?s very quick and efficient, the... restaurant itself is very clean. The cashier was very nice too. My food was fresh and hot and was made in a timely manner. I candefinitely see myself coming back here in the future. Read more
Where do I even begin. I came here because me n my family were hungry. We got my BABY NEICE fries WITHOUT salt and we even asked... them at the window if there was any seasoning in it, we go home to end up finding seasoning on it after we SPECIFICALLY said NOSEASONING. Not only that we got 3 sandwiches WITHOUT BACON and we even made sure we told them NO BACON just so you know we arevery religious people who don?t eat pork. We go home to end up finding 2 sandwiches and both of them WITH BACON. When we alsowent there all the workers were chitchatting and laughing and not doing there job. If your gonna get a job make sure to do itright and if your not gonna then don?t even work. Also make sure you don?t take your husband because when we went there one ofthe workers started FLIRTING with my sister in laws husband aka my brother. She even knew my brother had a wife but still endedup flirting with him. This place is not worth your money we spent $21 on this place .THIS PLACE NEEDS NEW MANAGEMENT. Read more
Ice cold burgers at drive through 2 visits in a row. No salt on fries 1st time then horribly over salted the next. Also left off... 2 burger condiments the 2nd time. Either incompetent or lazy help. I go to this and other wendys and this one justsucks!!!!!!!!!! Read more
This Wendy's is one of my best, employees are awesome and they the manager Ms Marisha always got her crew on point.I love that... they don't mind giving you what you ask for.I like my food fresh, hot an I don't mind waiting,yes they made mistakes but don'tmind the wait tell your food is right.But Wendy's got this new bacon cheddar y'all please try it before they take it out.I beentrying to get at least 3 of these per week or more if I can make it there???????????? Read more
Worst sandwich ever. Disgusting! Gross! Way too expensive! My photo says everything! Also the drive thru employee was a dirt... ball. They deserve no stars. Read more
I like how the food is always hot when i receive it. The employees are polite and courteous and have been a loyal customer... whenever the urge hit for Wendy?s. I only have one complaint that perhaps they could take a look into. No biggie? The tallAfrican-American young man that usually packages the food at the take out window Should learn that people need napkins when theyorder food. This is the fourth time in a row I?ve received no napkins. And when I asked the gentleman for a napkin, that?s whathe gives me one napkin. I stop using my sleeve years ago. Read more